Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 65 |
Colorado Springs, Colorado
Looking for a GREATopportunity? Firstsource isHIRINGforAccount Representativesin Colorado Springs, CO! If you are interested incustomer service collections, this may be the job foryou! We are seeking individuals who can service calls/accoun...
9h
| Job Type | Full Time |
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
9h
| Job Type | Full Time |
SFTP Admin Location: 100% Remote work Shift: Monday through Friday, 8:00 AM EST to 5:00PM EST - some extended hours when patching etc. is being performed Salary: $70,000 to $75,000 per year, D.O.E. Position Summary: We are seeking a detail-...
15h
| Job Type | Full Time |
Dayton, Ohio
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
15h
| Job Type | Full Time |
Location: 100% Remote work Position Summary: The EDI File Technician plays a vital role in ensuring the accurate and timely processing of electronic data interchange (EDI) files within the CUBS and FACS systems. This position is responsible...
15h
| Job Type | Full Time |
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
2d
| Job Type | Full Time |
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
2d
| Job Type | Full Time |
As a Customer Service Representative, you will serve as the primary point of contact for employees (plan participants) resolving inquiries related to health benefits, retirement plans, leaves of absence, and other HR-related services. You w...
3d
| Job Type | Full Time |
Thousand Oaks, California
Job Summary: The Quality Assurance Specialist will review call recording of internal collectors as well as 4th party law firms to ensure compliance with regulatory and client guidelines. Duties/Responsibilities: Monitor of call recording fo...
4d
| Job Type | Full Time |