Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 99 |
Louisville, Kentucky
Location: ONSITE at a Medical Facility in Fishersville, VA Hours: Monday-Friday 8:30am - 5pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assi...
2h
| Job Type | Full Time |
Dallas, Texas
Director - Program Management Background: Background to BPaaS and the Large Programs - TBD Scope: Work with the Transformation Office/ Large Program Office Lead and other senior stakeholders, including the client, partners bringing in their...
15h
| Job Type | Full Time |
Supervisor - Eligibility & Enrollment
Nashville, Tennessee
Location: Hybrid, will require frequent travel to medical facilities in the Nashville, TN area. Schedule: Monday through Friday, 8am to 5:30pm, varies based on business need Pay: $43,000 to $54,000 per year, D.O.E. Due to the nature of this...
15h
| Job Type | Full Time |
Shawnee Mission, Kansas
Location: ONSITE at a Medical Facility in Shawnee Mission, KS Hours: Sunday-Thursday 1pm-10pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility ass...
15h
| Job Type | Full Time |
Customer Service Representative
Dallas, Texas
To be updated by the recruiter
1d
| Job Type | Full Time |
Implementation Business Analyst
Job Summary A Healthcare business analyst role involves creating business requirements and act as a liaison between the Business Operations and Technology IT team for any new projects and improvements that help maximize the effectiveness of...
1d
| Job Type | Full Time |
Customer Service Representative
Dallas, Texas
To be updated by the recruiter
1d
| Job Type | Full Time |
Bradenton, Florida
PART Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Bradenton, FL Hours: Thursday - Saturday 10:30 to 7 pm MUST BE BILINGUAL IN ENGLISH AND SPAN...
1d
| Job Type | Part Time |
Thousand Oaks, California
Bilingual Collection Representative (Spanish/English) - $18-$20/hr + Monthly Bonus Location: Thousand Oaks, CA Schedule: Full-Time, In-Office | Monday-Friday, 7:00 AM-3:30 PM PST Join the team at American Recovery Service Incorporated (ARSI...
2d
| Job Type | Full Time |
Amherst, New York
Location: Amherst, NY About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Ser...
2d
| Job Type | Full Time |