Chief Growth Officer, NA - BFS

This position is responsible for leading sales and expanding services in existing accounts within the BFS division.

Responsibilities:

• Expand work in new areas of the client's business through new offerings and services while providing solutions to complex business problems/opportunities requiring in-depth knowledge of client needs.
• Collaborate with internal resources and external network to prioritize and penetrate key accounts; quickly build relationships with key partners to drive business.
• Identify key decision makers and develop strategic relationships to drive revenue.
• Achieve pipeline, sales, and business development efficiency results that meet or exceed assigned targets.
• Respond to RFPs around specific, approved opportunities.
• Interact with senior management levels with clients and within Firstsource, determine pursuit strategies, develop client messaging plans and relationships, and apply industry-leading transformation strategies and practices.
• Have latitude in decision-making and determining objectives and approaches to critical assignments.
• Operate within large teams and direct specific team sales activities.

• Demonstrate a comprehensive understanding of banking offerings and services, financial drivers and constraints, and develop and maintain both industry and customer relationships.

Qualifications:

• Minimum 10-15 years of experience which includes strong sales/relationship management and account management experience in the retail banking and lending industry with top tier global delivery service providers. A proven, sales professional with C-Level relationships @ the top 100 banks, nonbanks, and credit unions.

• Minimum 10-15 years of experience in direct sales with quota $10M - $20M+ revenues
• Experience in one of the following: Consulting Services, Business Process Outsourcing, or Information Technology solutions, services, Fintech, and markets including knowledge of competitive offerings.
• Strong stakeholder management with business stakeholders and subject matter experts, able to create and deliver high-impact communication to senior audiences.

• Ability to build credibility quickly with new clients; relationship should be developed at the highest level in and across channels, lines of business, and buying centers.
• Confirmed experience in prospecting and developing new business, by effectively building prospect lists and strong ability to convert prospects to clients
• Proven experience in closing enterprise-wide complex sales solutions, by structuring innovation, integrated solutions that provide business decision makers value and support in achieving their strategic goals
• Ability to articulate a strong value proposition of Firstsource's market leading capabilities at the executive level.
• Demonstrates presentation/written skills at an executive level; Excellent communicator who is able to formulate, oversee and implement account strategy and articulate the positive financial impact to client organization of partnering with Firstsource.