Transcript Evaluation Specialist

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The transcript evaluation specialist administratively supports all aspects of the transcript evaluation process, including: intake, processing, and imaging of official transcripts and student change of major forms; monitoring the transcript specialist email inbox and phone line; and maintaining the transcript evaluation tracking system. Responsible for documentation, data entry, and reporting as related to transcript evaluation. Works closely with academic advisors, transcript evaluators, and other staff to provide timely and accurate information. Serves as the primary point of contact for students with questions regarding the transcript evaluation process.

* Provides administrative support to the transcript evaluation team including document downloads, data entry, imaging, workflow management, and reporting.

* Manages all incoming official transcripts, both electronic and mailed, from a variety of sources. Verifies incoming documents for authenticity and matches to the appropriate student record.

* Maintains the transcript evaluation tracking system and data checks for accuracy.

* Processes student Change of Major forms.

* Responds to email and phone inquires by staff and students. Manages the transcript evaluation e-mail inbox.

* Serves as a resource for faculty, staff, and students with questions about the transcript evaluation process.

* Verifies enrollment-related credentials and documents appropriately in student information system.

* Attends staff development activities and maintains current knowledge of state requirements related to transfer evaluation process and procedures.

* Other duties as assigned related to the support of student transfer evaluation and reporting.

* Minimum Associate degree or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. All degrees must be from a recognized institutional accreditor.

* 1 year experience in an academic setting preferred.

* Excellent attention to detail and critical thinking skills.

* Demonstrated competency in organizing data and preparing reports.

* Demonstrated proficiency with technology to include student information

systems software and Microsoft Office applications (Word and Excel). This position utilizes Excel extensively.

* Excellent interpersonal, written, and oral communication skills; confidence speaking with individuals from diverse backgrounds.

* Self-motivated with the ability to work independently and set priorities to achieve goals and objectives.
* Ability to maintain strict confidentiality of work-related information and materials while abiding by state and federal privacy laws including FERPA.

* Commitment to diversity. Champion for equity.

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.