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Welcome Center Student Ambassador

Northern Kentucky University
20 Campbell Drive (Show on map)
Dec 11, 2024
Posting Details
Position Information


Working Title Welcome Center Student Ambassador
Department Undergraduate Admissions
Type of Work Study Institutional, Federal
Building/Office Location WC - Welcome Center
Work Schedule
Various / Flexible
Job Description
Our Admissions Welcome Center Student Ambassadors will serve as thought partners in creating a compelling NKU visit experience for prospective students and families.

Students in these roles will:

  • Create a welcoming environment for all visitors
  • Share their personal NKU experience through facilitating and leading the campus visit experience (ie., telling your NKU story when in contact with prospective families)
  • Execute assigned Admissions follow-up strategies for all NKU visitors (daily visits, on-campus events, etc.)

Primary Responsibilities
Duties include:

  • Provide customer service for welcome center visitors
  • Administer front desk responsibilities
  • Facilitate campus tour experience for prospective families
  • Operational tasks related to visits (event preparation, visitor follow-up, emails, outreach etc)

Qualifications
Tour Guide

  • Provide Customer Service for Welcome Center Visitors
  • Administers Front Desk responsibilities
  • Facilitate Campus Tour Experience for Prospective Families
  • Carry out daily operational tasks (e.g., event prep, visitor follow-up outreach, etc.)
  • Provide Customer Service for Welcome Center Visitors
  • Carry out calling campaigns as assigned by Admissions Leadership
  • Answer inbound customer service calls
  • Respond to General Admission email inbox messages

Minimum Education Some College
Pay Rate $12 - $14 per hour
Posting Detail Information


Requisition Number 20221631
Job Open Date 03/27/2024
Job Close Date
Quick Link https://jobs.nku.edu/postings/12615
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