Maintenance Supervisor

Education Requirements

• High school diploma or GED required.
• HVAC Certification preferred.
• Valid driver's license required.
• Reliable transportation with proof of insurance required for travel to and from assigned property locations.

Experience Requirements

• 2 to 5 years of apartment maintenance, residential maintenance, or property management maintenance experience required.
• Previous experience supervising, training, and managing maintenance technicians.
• Experience working with vendors, contractors, and subcontractors.
• Knowledge of budgeting, purchase orders, inventory management, and maintenance software such as Entrata, Yardi, or similar property management systems.
• Strong experience with HVAC, electrical, plumbing, appliance repair, and preventive maintenance programs.

Preferred Qualifications

• Strong leadership, coaching, and employee development skills.
• Excellent customer service and resident relations experience.
• Ability to manage multiple projects, priorities, and deadlines simultaneously.
• Strong problem-solving, organizational, and decision-making abilities.
• Positive attitude, accountability, and commitment to high-quality workmanship and community standards.

Physical Capabilities

• Ability to stand, walk, bend, stoop, kneel, climb stairs and ladders, and work in various indoor and outdoor conditions.
• Ability to regularly lift, carry, push, and pull up to 50 pounds.
• Ability to perform hands-on maintenance repairs and respond to emergency service requests.
• Ability to participate in on-call rotations and respond to after-hours maintenance emergencies when required.

Job Duties

• Lead, train, schedule, and oversee maintenance technicians while ensuring exceptional resident satisfaction, customer service, and team performance.
• Manage and perform maintenance, troubleshooting, repairs, and preventive maintenance for HVAC systems, plumbing, electrical systems, appliances, roofing, flooring, doors, windows, lighting, irrigation systems, and other property assets.
• Coordinate resident service requests, make-ready activities, grounds maintenance, inventory control, shop organization, and property curb appeal initiatives.
• Maintain accurate maintenance records, work orders, preventive maintenance schedules, budgets, purchase orders, and compliance documentation within property management software.
• Develop vendor relationships, obtain and review bids, oversee contractor work, monitor service agreements, and ensure all work meets company quality, safety, and operational standards.

"The people are all great hard workers, and they really care about you. There's always room to advance in your career at Staffmark." -Tyler, Staffmark Associate