Expert Coordinator, MS and Doctoral Programs and Career Development

The Expert Coordinator of MS and Doctoral Programs and Career Development provides leadership, administration, and operational management for MS and doctoral programs within the College of Public Health, including main campus, online, hybrid, and global programs. The position serves as the primary point of contact for MS and doctoral students, faculty, Office of Student Affairs team, and university partners and is responsible for enhancing student success, persistence, academic progress, and post-graduation outcomes.

The position integrates MS and doctoral program administration with comprehensive student support and career development to promote graduate student success across the student lifecycle. Responsibilities include academic program coordination, student advising and support, career coaching and development programming, employer engagement, and coordination with university-level career services. Working collaboratively with academic leadership, faculty program directors, and university partners, the position supports students from recruitment and enrollment through academic progression, degree completion, and preparation for their next professional or academic opportunity

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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MS and Doctoral Program Administration and Student Support Academic Operations and Program Management:

• Manage day-to-day operations of doctoral programs across on campus, online, and international modalities.
• Coordinate, onboarding, orientation, registration, academic progression, and graduation processes.
• Collaborate with Sr. Coordinator of Graduate Admissions.
• Monitor student milestones including:
  • Plan of study approvals
  • Qualifying/comprehensive examinations
  • Dissertation proposal defenses
  • Dissertation completion
  • Graduation clearance
• Maintain accurate student records and program databases.
• Prepare reports related to enrollment, retention, time-to-degree, completion rates, and student outcomes.
• Assist with accreditation activities and assessment reporting.
• Develop and maintain doctoral program policies, handbooks, and student resources.

Student Support:

• Serve as a primary student services contact for MS and doctoral students.
• Guide students through academic policies and administrative procedures.
• Identify and address barriers to retention, progression, and completion.
• Connect students with academic support, wellness resources, disability services, and university offices as needed.
• Facilitate conflict resolution and policy interpretation in collaboration with faculty and administration.

Online and Global Program Collaboration:

• Coordinate support services for online and international doctoral students.
• Ensure consistency of student experiences across learning modalities.
• Collaborate with instructional design and technology teams to support online learners.
• Collaborate with the Global Health Institute on global partnerships and international student engagement activities when applicable.
• Support international recruitment, onboarding, and student success initiatives.

Faculty and Stakeholder Collaboration:

• Support doctoral program directors and faculty committees.
• Coordinate meetings, communications, and committee activities.
• Assist with doctoral student funding, assistantships, and scholarship administration.
• Collaborate with admissions, registrar, graduate school, institutional research, and international services.

Career Development and Professional Preparation:

• Individual Career Counseling, assist students in:
  • Career exploration
  • Professional goal setting
  • Academic and non-academic career planning
  • Resume and CV development
  • Cover letter preparation
  • Interview preparation
  • Networking strategies
  • Job search planning
• Career Development Programming
  • Develop and implement career development workshops and seminars.
  • Coordinate programming related to:
    • Academic career pathways
    • Government and public sector careers
    • Industry and consulting opportunities
    • Global health careers

University Career Services Collaboration:

• Serve as liaison between the College of Public Health and University Career Services.
• Promote awareness and utilization of university-wide career resources.
• Coordinate access to:
  • Career assessment tools
  • Job boards and recruiting platforms
  • Employer relations programs
  • Mock interview services
  • Career readiness initiatives
• Facilitate referral pathways between college-level and university-level career support services.

Employer Engagement:

• Build partnerships with public health employers locally, nationally, and globally.
• Identify and communicate internship, fellowship, and employment opportunities.
• Work with our alumni office to engage alumni as mentors, speakers, and career resources.
• Track employment outcomes and contribute to workforce development initiatives.

Knowledge, Skills and Abilities:

Core Competencies:

• Graduate and doctoral student support
• Academic program administration
• Career counseling and coaching
• Online and global education support
• Data-informed decision making
• Student retention and success strategies
• Intercultural competence
• Event and project management
• Collaboration and relationship building
• Public health workforce development

Performance Indicators:

Performance will be assessed based on the position's contributions to graduate student success, effective program administration, career development, and collaboration with College and University partners. Indicators may include:

• Effective coordination and administration of MS and doctoral program processes and student milestones.
• Contributions to College efforts supporting graduate student retention, progression, degree completion, and student success.
• Timely identification of student needs and barriers, with appropriate referrals, interventions, and follow-up.
• Student engagement with and feedback on advising, support, and career development services.
• Development, implementation, and utilization of career development programming and resources.
• Contributions to graduate career readiness and post-graduation outcomes, including collection and tracking of relevant outcome data.
• Effective collaboration with University Career Services, Alumni Affairs, employers, faculty, and other partners to expand career development opportunities.
• Effective support of online, global, and other graduate student populations.
• Successful implementation and continuous improvement of College and University initiatives related to graduate student success and career development.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• 5 years of relevant work experience, or equivalent combination of education and work experience.

• Master's degree or doctoral degree (DrPH, PhD, EdD, or equivalent) in Public Health, Higher Education Administration, Student Affairs, Counseling, Public Administration, or a related field.
• Three to five years of experience in higher education, graduate education, student affairs, academic program management, career services, or related areas.
• Experience advising graduate or doctoral students.
• Strong organizational, communication, and project management skills.
• Experience working with online, and international student populations.
• Experience in public health education.
• Career counseling or career coaching certification.
• Experience supporting doctoral students and dissertation processes.
• Experience with student information systems and learning management systems.
• Knowledge of CEPH accreditation and graduate education policies.