Staff Technical Writer

THE ROLE:

This opportunity is for a Content Strategist who enjoys working in a fast-paced, collaborative environment. You will shape and implement technical content strategies that improve the usability and findability of AMD technical content across products, audiences, content types, and delivery channels. Working with technical documentation leadership, project leads, and cross-functional governance groups, you will influence how content is planned, structured, managed, measured, and evolved over time.

THE PERSON:

You are a dynamic and innovative content professional with strong knowledge of documentation design and delivery best practices. You combine strategic thinking with hands-on execution, communicate complex ideas clearly, and build commitment across teams through collaboration and influence. You are comfortable operating in evolving environments, identifying customer needs, and turning broad goals into practical roadmaps, processes, and measurable improvements.

KEY RESPONSIBILITIES:

• Define long-term strategic goals for using technical content to improve user success with AMD products across content types, audiences, and access methods, in collaboration with technical documentation leadership and cross-functional governance groups.

• Collaboratively establish a roadmap and key results, track implementation across defined areas, and plan for the ongoing maintenance and evolution of the content strategy.

• Build broad, cross-functional interest in and commitment to technical content strategy practices through clear communication and influence.

• Execute hands-on planning and implementation of content innovations within the organization's Component Content Management System (CCMS), Product Knowledge Platform, and internally developed automation and artificial intelligence tools.

• Conduct content needs and gap analyses for internal and external audiences, using findings to develop an innovative, overarching content strategy.

• Lead content strategy and documentation planning for selected new and complex documentation sets.

• Collaborate to create lightweight, extensible processes for content migration and for developing new deliverables aligned with the content strategy.

• Guide technical content project leads in applying content strategy guidelines.

• Define and use reporting and analytics to identify opportunities to improve content quality, usability, and findability.

• Facilitate conversations and research when existing content does not meet customer needs.

• Identify new opportunities for technical content to transform and support the user experience.

• Maintain awareness of emerging industry methods and technologies for delivering technical information and apply relevant approaches to long-term content evolution.

PREFERRED EXPERIENCE:

• Extensive experience in technical content management or technical writing, including content architecture, content strategy, and project or change management.

• Experience designing strategic solutions for online technical content as a Content Architect and/or Content Strategist.

• Strong knowledge of DITA and experience with component content management systems (CCMSs).

• Hands-on experience with DITA XML and Markdown, scripting languages such as JavaScript or Python, and AI-assisted coding or other job-related AI workflows.

• Experience optimizing content findability through information architecture, usability improvements, metadata, and SEO.

• Demonstrated understanding of structured authoring, content reuse, GitHub, and HTML-based documentation.

• Strong presentation skills and the ability to communicate with, collaborate across, and influence cross-functional teams and leaders.

ACADEMIC CREDENTIALS:

• Bachelors Degree

ADDITIONAL INFORMATION:

This role is not eligible for visa sponsorship.