Summer 2027 Internship - Special Investigations Unit

Recognized as aMilwaukee Journal SentinelTop Workplace for 15 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Award-Winning Internship Program
We're proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more.
Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.

Conduct investigative and intelligence research into suspected insurance fraud involving auto, property, casualty, workers' compensation, and other lines of business. Collaborate with the SIU investigative staff, internal stakeholders, and external partners to evaluate and investigate suspicious insurance transactions (claims, underwriting, policy, etc.), identify red flags, gather facts, collect evidence, support fraud detection programs, and communicate investigative research findings to SIU, Claims, and other internal stakeholders.

This position is an in-office role located in West Bend, WI. No remote opportunities for this position are available at this time.

Claims - Special Investigations Unit (SIU) Intern

Follow the Facts. Connect the Dots. Make an Impact.

Ever wonder how insurance fraud investigations work behind the scenes? As a Claims Specialist - Special Investigations Unit (SIU) Intern, you'll work alongside experienced investigators to research suspicious claims, uncover critical facts, and help identify potential fraud across multiple lines of business.

This isn't a typical desk internship. You'll analyze information, investigate red flags, gather evidence, and contribute to real-world cases that protect both our organization and our customers.

What You'll Be Doing

Investigate suspicious activity

Conduct research and intelligence gathering related to potential insurance fraud.
• Review claims, policy, underwriting, and other transactions to identify fraud indicators.

Connect the pieces

• Analyze facts, spot patterns, and uncover inconsistencies.
• Evaluate evidence and help build investigative case files.

Collaborate with experts

• Partner with SIU investigators, Claims professionals, and internal business partners.
• Work with external resources and investigative databases to support ongoing inquiries.

Turn research into action

• Document findings and communicate investigative insights.
• Support fraud detection initiatives and special projects designed to strengthen fraud prevention efforts.

What Makes You a Great Fit

• Curious, analytical, and naturally investigative.
• Strong research and critical-thinking skills.
• Comfortable reviewing information and identifying patterns or anomalies.
• Detail-oriented with excellent written and verbal communication abilities.
• Interested in criminal justice, risk management, insurance, business, data analytics, intelligence analysis, or a related field.

What You'll Gain

• Hands-on experience supporting professional fraud investigations.
• Exposure to claims, insurance operations, and special investigations.
• Opportunities to develop research, analytical, and investigative skills.
• Mentorship from experienced SIU professionals.
• A unique look into a career focused on protecting organizations and customers from fraud.

If you're the type of person who loves solving puzzles, uncovering facts, and asking "What's really going on here?", we'd love to meet you.

The hourly pay for this position is $21.00+.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.