Program Operations Coordinator

About Child Mind Institute

We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments.

Position Details:

The Program Operations Coordinator coordinates and supports the operational execution of organizational priorities and day-to-day activities within the Science and Engineering Enablement Core (SEEC). This role works across teams to help coordinate operational processes, maintain key systems and records, and support the implementation of programs, projects, and organizational initiatives, as well as complex scheduling for the Director of the Autism Center. The Program Operations Coordinator serves as a key operational resource for the team, supporting activities related to contracts, personnel processes, budget tracking, subscriptions, facilities coordination, and project implementation.

Reporting to the Director, Operations and Project Management, this is a full-time, non-exempt position located in our Midtown Headquarters office, requiring a minimum of 4 days in the office.

You Will:

• Coordinate operational processes across multiple teams, ensuring activities, approvals, documentation, and follow-up actions are completed accurately and on schedule.
• Manage administrative operations including contracts, vendors, subscriptions, licenses, and other recurring organizational commitments.
• Support personnel administration by coordinating hiring, onboarding, offboarding, and related processes in partnership with Human Resources.
• Monitor operational spending, support the tracking of budgets v. actuals and maintain records and trackers to support effective planning and decision-making.
• Manage complex scheduling and strategic calendar coordination for the Director of the Autism Center.
• Coordinate office and facilities operations, including workspace management, logistics, and vendor requests.
• Support projects and organizational initiatives through meeting coordination, documentation, action tracking, implementation support, and process improvement efforts.
• Develop and maintain operational procedures, templates, and shared resources that promote consistency, efficiency, and organizational effectiveness.
• Perform additional job-related duties as needed.

Minimum Qualifications:

• Bachelor's degree required.
• 3-5 years of professional experience in operations, administration, program coordination, project coordination, nonprofit management, or a related field.
• Strong organizational skills and demonstrated ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience working collaboratively across teams and coordinating administrative or operational processes.

General Qualifications:

• Excellent written and verbal communication skills with a high degree of professionalism.

• Strong organizational skills, attention to detail, and commitment to follow-through.

• Ability to work independently, exercise sound judgment, and manage competing priorities in a fast-paced environment.

• Strong problem-solving skills and a proactive approach to identifying and addressing operational challenges.

• Ability to handle sensitive and confidential information with discretion.

• Curiosity about how organizations operate and a strong interest in developing expertise in nonprofit operations, program management, and organizational effectiveness.

• Ability to build effective relationships with colleagues, vendors, and stakeholders across the organization.

• Demonstrated ability to coordinate multiple projects and priorities simultaneously while working effectively across departments and stakeholders.

#LI-hybrid.

Our Benefits

Pay Range

The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting.

EEO Disclaimer

Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at hr@childmind.org