Account Manager

Aquent is partnering with a leading global retailer, a visionary company dedicated to revolutionizing the customer experience across all channels. This innovative organization prioritizes culture, diversity, equity, and inclusion, fostering an environment where like-minded individuals can thrive and disrupt the retail and eCommerce landscape. Join a team that values pioneering solutions and a customer-first approach, where your contributions will directly shape the future of retail advertising.

Are you ready to make a significant impact at the forefront of digital advertising? This pivotal role offers you the chance to be instrumental in shaping omnichannel ad campaigns from inception to execution, directly influencing client success and revenue growth. This is your opportunity to blend strategic vision with hands-on execution, becoming a trusted expert who translates marketing goals into powerful media strategies and drives measurable conversions. You will be at the heart of driving innovation and delivering tangible results for our valued partners.

What You'll Do

• Act as a strong executor and consultative partner, developing strategic plans and executing managed-service and self-service campaigns.
• Collaborate closely with internal teams to craft strategic, data-driven media proposals that align perfectly with client objectives.
• Lead external advertiser and agency discussions, showcasing deep expertise in media tactics, audience strategy, and campaign stewardship.
• Apply a comprehensive understanding of diverse media types, including paid search, programmatic display, direct digital sponsorships, CTV, social media, digital OOH, and experiential in-store tactics.
• Regularly communicate campaign performance metrics, insights, and optimization recommendations to both internal and external stakeholders.
• Ensure seamless campaign launches and exceptional client experiences by adhering to internal SLAs and quality assurance processes.
• Confidently present strategic upsell recommendations, leveraging executive presence to drive incremental revenue growth with clients and agencies.
• Partner cross-functionally to effectively traffic campaigns across various ad technology platforms.
• Proactively troubleshoot and resolve campaign issues, ensuring optimal performance and client satisfaction.

What You'll Bring

• Bachelor's Degree in Business, Marketing, Communication, or a related area.
• 3+ years of experience managing or consulting on digital media campaigns across display, video, social, search, and programmatic channels.
• A deep understanding of digital media metrics (CPM, ROAS, CPC, CTR, etc.) and the media math required for effective optimization.
• Proven client-facing experience, including proactive risk identification and innovative solution development.
• Excellent verbal and written communication skills, complemented by strong presentation abilities.
• Robust project management capabilities and the ability to thrive under pressure while managing multiple priorities.
• High comfort level navigating rapidly evolving environments and ambiguous situations.
• Strong proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and familiarity with tools like Salesforce, JIRA, Tableau, SQL, and Power BI.

Nice-to-Have Qualifications

• Master's Degree in Business, Marketing, Communication, or a related field.
• Extensive experience in programmatic advertising, including in-depth knowledge of DSPs, DMPs, and ad exchanges.
• A proven track record of influencing advertiser investments through compelling media strategies.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.