Manager of Warehouse Innovation

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

The Manager of Warehouse Innovation is responsible for driving technological Improvements within the warehouse with the objective of Improve efficiency, reducing costs, enhancing reporting and bettering Granite's customer experience. This role blends operational expertise with long term strategic thinking, focuses on process optimization and Implementing sustainable systems to support growth of the "Managed Warehouse" Granite Service offering.

Key Responsibilities:

* Innovation Strategy: Develop and implement innovation strategies for warehouse operations, identifying opportunities for process improvement, automation, and technology integration

* Process Optimization: Analyze current warehouse workflows, identify bottlenecks, and design innovative solutions to improve throughput, accuracy, and safety

* Cross-Functional Collaboration: The warehouse staff should be developed into a more agile, cross-trained, multi-disciplined team capable of shifting function with the evolving need of each project.

* Training & Documentation: Facilitate workshops, training sessions, and establish strong documentation to support the onboarding of new teammates and convey process expectations to IT groups to better implement enhancements.

* Performance Measurement: Establish Key performance indices for each of the warehouse teams and ensure regular reporting infrastructure

Required Skills & Qualifications:

* Bachelor's degree in related field

* Strong analytical and problem-solving skills including advanced use of Excel & reporting capabilities.

* Proficiency in Granite's key operational software including: Salespad, Cornerstone, Connectwise, Microsoft Dynamics GP, Salesforce and

* Excellent communication, presentation, and project management skills.

* Familiarity with lean principles, Six Sigma, or similar methodologies is a plus.

Preferred Qualifications

* Experience with process automation, or incorporating AI into business practices

* Knowledge of industry trends in warehousing and supply chain innovation.

* Given the many unique Granite / Telephony Industry attributes of this role, prior experience in a telecom environment is highly preferred.

Work Environment:

* On-site warehouse operations with occasional travel.

* Requires ability to work in fast-paced, dynamic, ever-changing environments.