Sr Retail Sales Associate - Cafes

Mizzou Dining Services

Job Summary: The Sr Retail Sales Associate will oversee the daily operations at all assigned cafe locations across campus.

Key Duties & Responsibilities:
* Supervise, direct, train, and assist all FSW II, FSW I, and student employees. Oversee daily operations in a fast-paced cafe environment.
* Maintain a clean, safe, and professional work environment by accomplishing or facilitating daily, weekly, and quarterly cleaning tasks.
* Ensure all-day product availability by following production guidelines and communicating ordering needs with Assistant Manager/Manager. Fill out order guides and inventory sheets.
* Maintains organized storage areas at each location. Ensure prompt and safe storage of all products delivered by vendors. Monitors deliveries for issues and communicates any issues with Assistant Manager and Manager.
* Assist the department in reaching its goals. Ensure all staff are following department guidelines in collaboration with Assistant Manager and Manager.
* Collaborate with the Assistant Manager and Manager to address the changes needed as they are identified.
* Ensure all customer needs are met by providing prompt and courteous service. Executes service recovery as needed by taking appropriate actions to elevate customer experience.
* Follow all verbal and written instructions from supervisors. Perform any other tasks as assigned.
Job Specification:
* Ability to read, write, and perform basic math.
* ServSafe certification or ability to obtain within 6 months of hire.
* Ability to grasp and lift objects up to 50# from the floor to shoulder height.

Normal scheduled hours are Monday through Friday 7:00 am to 4:00 pm with occasional evenings and weekends

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary

Desired Core Competencies:
* Dependability
* Communication skills: verbal, written, and through email
* Self-motivated
* Detail oriented

Salary Range: $18.00 - $22.91 hourly

Grade: GGS-7

University Title: Senior Retail Sales Associate

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Employment visa sponsorship is not available for this position.

At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university's mission of excellence.

We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee shops, and catering services. Whether serving a quick bite or a full-course meal, we take pride in creating enjoyable dining experiences for students, faculty, staff, and visitors.

Join our team and become part of a dynamic, fast-paced environment where teamwork, growth, and a passion for great food come together!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.