Business Analyst / Process Improvement Specialist

Idaho National Laboratory is hiring a Business Analyst/Process Improvement Specialist to work on our team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off.

Are you someone who loves solving problems, improving how work gets done, and helping teams build the right things? This role blends business analysis, process improvement, and product ownership to support a broad range of initiatives across the Environmental, Safety, Health, and Quality directorate. You'll work alongside experienced analysts, developers, and stakeholders to gather requirements, streamline processes, and help deliver technology products that make a real difference.

This is a great opportunity for someone early in their career who wants hands-on experience across multiple disciplines - and a clear path to grow into a senior analyst, process improvement lead, or product owner role.

Essential Job Functions and Responsibilities:

• Gather, document, and validate business and functional requirements through interviews, surveys, workshops, and observation.
• Translates stakeholder needs into clear, actionable requirements for development and project teams.
  Creates process models, use cases, workflow diagrams, and requirements specifications using standard templates.
• Identifies gaps between current business processes and desired outcomes.
  Supports value stream mapping and process documentation efforts to identify inefficiencies and improvement opportunities.
• Analyzes current-state workflows and develop recommendations for future-state processes.
  Develops and maintain standard operating procedures, job aids, and training materials related to process changes.
• Writes clear, well-defined user stories and acceptance criteria for development teams.
  Supports sprint planning, backlog grooming, and retrospective activities within an Agile/Scrum environment.
• Serves as a liaison between business stakeholders and technical teams to ensure shared understanding of requirements and priorities.
• Builds and maintain positive relationships with business stakeholders and IT partners.
  Supports project managers with documentation, meeting facilitation, and status tracking as needed.
  

Required:

• Level 1: Bachelor's Degree in a related field from an accredited institution.
• Level 2: Bachelor's Degree in a related field from and accredited institution and 2 years of experience.
• Relevant experience which may include experience as a business analyst or project manager, including understanding and gathering business, functional, and technical requirements.
  • Additional relevant experience includes business process modeling including value stream mapping and process improvement; business analysis best practices/procedures; and project management best practices, procedures, and management tools.
  • Requires an understanding of IT system engineering concepts.
  • Must have a broad understanding/application of principles, theories, and concepts in enterprise systems, plus working knowledge of business processes in related fields (e.g., financial accounting, human resources, supply chain, and work management).
  • Must have experience in customer service, along with prior account management, business management/ownership, and demonstrated experience supporting a broad user base
  • Proficiency with Microsoft Office Suite (Word, Excel, Visio, PowerPoint).

  • Basic familiarity with process documentation or diagramming (flowcharts, swim lanes, etc.).

The ideal candidate will possess:

• Experience with or coursework in Lean, Six Sigma, or other process improvement methodologies.
• Exposure to Agile/Scrum frameworks (coursework, certification, or project experience)
• Familiarity with tools such as Jira, Confluence, ServiceNow, or similar platforms.
• Entry-level certifications (IIBA ECBA, PMI-PBA, Scrum.org PSPO, CSM) are a plus - but not required.
  

Physical Requirements:

While performing the duties of this classification, the employee may be required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, keyboard, and type, reach with hands and arms, and operate job-related equipment. The employee may occasionally lift and/or move up to 25 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Information:

• The pay range for this position is: Level 1 ($57,444 - $112,068) / Level 2 ($66,504 - $136,356). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.
• Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.

Benefits and Relocation

• Medical, Dental, Vision, and Flexible Spending Accounts
• 401(k) with a 4.2% employer contribution and up to 4.8% match (regular positions) or self-contribute access (postdoctoral positions)
• Paid time off (personal leave)
• Employee Education Program (tuition assistance for eligible positions)
• Comprehensive Relocation Package
• Benefit eligibility subject to multiple factors, including employment status and position classification.

At this time, BEA will not sponsor any H1-B visas obtained outside of the United States of America (U.S.A.), including consular visas.

INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world's energy future and secure our nation's critical infrastructure.

INL Mission:

Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.

INL Vision:

Our vision is to change the world's energy future and secure our nation's critical infrastructure.

Selective Service Requirements:

To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www.sss.gov.

Equal Employment Opportunity:

Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Reasonable Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Other Information:

When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.