Business Services Professional I

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

CAIS offers a wide range of analytical services including: 14C analyses by AMS; D, 13C, 15N, 18O, and 34S by EA- IRMS, Total CHN, Compound-specific GC- IRMS analyses, Elemental Analysis by ICP- OES and ICP-MS, Ion Chromatography, 14C analysis by LSC, Isotope Analyses by MC- ICP-MS, and Scientific Glass Blowing.

Monday - Friday, 8am - 5pm.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Bachelor's degree in a related field or equivalent

The Business Services Professional supports the financial, administrative, and operational functions of the Center for Applied Isotope Studies ( CAIS), a core service facility within the Office of Research. This role ensures efficient, compliant daily operations for a fee-for-service unit, including sample intake, invoicing, accounts receivable, payment reconciliation, procurement, and financial recordkeeping, as well as management of client accounts and revenue tracking. The position also serves in a fiscal approval role (e.g., P-Card approver), coordinates facility maintenance and work orders, provides customer service, coordinates department-wide communication, and collaborates with faculty, staff, clients, and university offices to resolve issues and ensure compliance. Additional responsibilities may include supporting budgeting, reporting, and HR-related activities.

- Extensive knowledge of UGA financial systems and related administrative processes.

- Strong interpersonal, written, and verbal communication skills, with the ability to interact effectively across disciplines and organizational levels while demonstrating tact, discretion, and professionalism.

- Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and follow through on assignments with minimal supervision.

- Ability to work independently, exercise sound judgment, and recognize when to elevate issues to higher-level management.

- Demonstrated ability to interpret policies and procedures and develop practical solutions to operational challenges.

- Proven ability to maintain a positive, professional, and customer-focused attitude while working collaboratively as part of a team.

- Ability to perform basic physical requirements of the position, including prolonged sitting, and occasional standing, walking, bending, and lifting (up to 25 lbs.).

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

* Process departmental sales and service revenue, including checks, credit cards, electronic transfers, and intra-university payments.

* Manage accounts receivable, including applying payments, reconciling balances, monitoring aging reports, and coordinating reporting with central accounting.

* Track current and prior-year balances and ensure timely resolution of outstanding accounts.

* Manage unearned income, including prepayments and overpayments, by issuing credit memos, applying credits to invoices, reconciling balances, and preparing client credit statements.

* Communicate professionally with clients regarding invoices, payments, and account balances.

* Support fiscal year-end activities, including financial reporting and records archiving.

* Support purchasing and procurement functions by entering and approving requisitions in UGAMart and monitoring orders for closure.

* Maintain annual blanket orders and assist with timely processing of purchases and payments.

* Initiate payment requests, intra-university transactions, and journal entries in OneSource.

* Review and reconcile expenditures to maintain accurate financial records.

* Assist with fiscal year-end processes, including purchase order closeout.

* Serve as a P-Card Approver 2, ensuring timely and compliant review of transactions in accordance with University policies and deadlines.
* Maintain accurate daily records of revenue transactions in departmental systems and spreadsheets.

* Provide front-line customer service by assisting walk-in visitors, responding to phone and email inquiries, and communicating service information, pricing, and billing policies.

* Coordinate sample intake and chain-of-custody, ensuring proper logging and tracking of incoming and outgoing research materials.

* Manage incoming and outgoing shipments ( UGA Campus Mail, UPS, FedEx, DHL) and track delivery of samples, supplies, and equipment.

* Coordinate building maintenance and work orders, serving as liaison with Facilities Management, IT, and telecommunications to ensure uninterrupted operations.

* Support general administrative functions, including records management, reporting, and office coordination.

* Assist with budgeting, HR-related processes (e.g., onboarding, payroll support), and other operational needs.

* Coordinate departmental vehicle scheduling and assist with auto fleet management and asset inventory tracking.

* Maintain department listserv communications and update website content as needed.

- Other Duties

* Perform additional duties as assigned to support the mission and operations of the Center.