Assistant Director: Foster Care Alumni Success (FCAS) Center - CARE

TITLE

Assistant Director Foster Care Alumni Success (FCAS) Center

JOB SUMMARY

The Assistant Director of the Foster Care Alumni Success Center (FCAS) supports student success, persistence, and engagement at Texas Woman's University by coordinating programs, services, and student support initiatives for students with foster care experience and other students navigating barriers to higher education. The position directly contributes to student success by providing leadership in advising, success coaching, advocacy, resource navigation, and individualized support planning while fostering a welcoming, inclusive, and student-centered campus environment. Responsibilities include developing workshops, outreach efforts, and student success programming focused on academic achievement, life skills, wellness, leadership development, and post-graduation success, assisting the Executive Director with grant activity; assisting with reporting, assessment, and program evaluation; and collaborating with campus and community partners to connect students with resources.

Work is performed under the administrative supervision of the Associate Director (or Director) for CARE, with performance evaluated based on the effectiveness of programs, service delivery, and student engagement. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Associate Director Foster Care Alumni Success (FCAS) Center

Supervises: May supervise Success Coaches, Graduate Assistants, Student Assistants, and Interns

ESSENTIAL DUTIES - May include, but not limited to the following:

• Supports and provides direct support to students through success coaching, advocacy, resource referrals, crisis response, and individualized case management.

• Develops, coordinates, and implements programs and initiatives that support student retention, persistence, engagement, and graduation outcomes.

• Assists with the administration, tracking, compliance, and reporting of Coordinating Board grants and other funded initiatives.

• Supervises, trains, and evaluates success coaches, student workers, peer mentors, graduate assistants, or assigned staff.

• Develops and facilitates workshops, training, and educational programming focused on life skills, financial literacy, leadership development, wellness, academic success, and career readiness.

• Maintains student engagement records, assessment data, case management documentation, and program reports to evaluate program effectiveness and student outcomes.

• Collaborates with campus departments, community agencies, nonprofit organizations, and external partners to strengthen student support services and resource accessibility.

• Coordinates outreach, communication, and engagement efforts through presentations, events, social media, newsletters, websites, and campus programming.

• Represents the Foster Care Alumni Success Center on University committees, task forces, community partnerships, and student success initiatives while assisting with policy development, strategic planning, and continuous improvement efforts.

ADDITIONAL DUTIES

• Performs other duties as requested.

EDUCATION

Master's degree required, preferable in higher education, social work, counseling, communication or related field.

EXPERIENCE

At least three years of general experience in Child Welfare, Higher Education or another related field.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

• Knowledge of student development theory, retention and persistence strategies, and best practices in student success programming within higher education.

• Knowledge of issues impacting students with foster care experience navigating barriers to higher education.

• Knowledge of case management practices, crisis response procedures, trauma-informed care, and resource referral processes.

• Knowledge of federal, state, and institutional policies, procedures, and grant requirements related to student support services.

• Skill in developing, implementing, and assessing student success programs, workshops, outreach initiatives, and engagement activities.

• Skill in leadership, supervision, staff development, and performance management for professional and student staff.

• Skill in data collection, assessment, reporting, strategic planning, and use of student engagement or case management systems.

• Ability to establish and maintain effective working relationships with students, faculty, staff, community partners, and external agencies.

• Ability to manage sensitive and complex student situations with professionalism, discretion, empathy, and sound judgment.

• Ability to communicate effectively both verbally and in writing while managing multiple priorities in a fast-paced student services environment.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.

All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman's University deemed security-sensitive require background checks and verification of all academic credentials.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.