Regulatory Change Management Officer

Rockland Trust is a fullservice commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decisionmaking, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our longstanding philosophy-Where Each Relationship Matters-guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and valuesdriven culture that encourages professional growth, innovation, and worklife balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, longterm careers.

The Regulatory Change Management Officer is a vital Second Line of Defense role within the Compliance function of the Risk Management (ERM) department. This individual will assist with the continued development and implementation of the Regulatory Change Management (RCM) Program across the enterprise and leverage the bank's Governance, Risk, and Compliance (GRC) tool to execute, maintain, and evolve the program to ensure the bank stays compliant with new and changing regulations.

As part of the Compliance Management Administration team, the RCM Officer will report to the Compliance Program Officer. The principal objectives of this role will be identify regulatory changes that could impact the bank and its operations, provide accurate assessments of the impacts to bank stakeholders, assist in developing regulatory implementation plans, and developing and maintaining a contact network of both public and private sector professionals that can be leveraged to help identify what prevailing regulatory changes/trends could affect the bank and its strategic objectives.

Duties and Responsibilities

• Monitor federal and state banking regulations, regulatory guidance, enforcement actions, and industry developments
• Leverage the third-party authoritative sources, regulatory libraries, and industry contacts to monitor new and amended laws, regulations, and supervisory guidance across multiple regulatory bodies (e.g., CFPB, FDIC, FTC, SEC, State regulators)
• Track the lifecycle of the regulatory changes within the GRC tool and communicate the information to the appropriate stakeholder(s)

• Maintain and revise as necessary the Regulatory Change Management Program and procedures

• Conduct a risk and impact assessment of applicable regulatory changes and evaluate how the regulatory changes affect the bank's operations
• Lead cross-functional teams to ensure regulatory changes are understood, communicated and embedded in relevant processes and practices
• Assist business units with revisions to policies and procedures for alignment with the regulatory change requirements
• For business-unit led initiatives provide an advisory role, monitor the progress, oversee and ensure implementation of processes and practices before the enforcement date
• For compliance-led initiatives perform initial analysis, partner with stakeholders to develop a project plan, execute, confirm, and document all key milestones and project tasks are appropriately completed on or before enforcement date
• Design and monitor key risk and performance indicators (KRIs/KPIs) to understand if progress on RCM initiatives is outside of the risk appetite
• Prepare well-documented presentations and reports to communicate the status of regulatory changes to the business lines, Compliance Committee, Executive Leadership, and regulatory bodies
• Maintain and revise as necessary the RCM Program document and procedures
• Contribute to education and training programs to ensure employees understand and comply with regulatory requirements
• Assist with regulatory examinations and internal/external audit requests, including preparing materials, providing responses, and communicating with Examiners and Internal Auditors
• Actively participate in assigned cross-functional teams and Bank Committees such as the Compliance Committee and/or ERM Committee, as appropriate
• Enhance knowledge of regulations by attending educational workshops, reviewing professional publications, establishing personal networks, and participation in professional organizations and trade groups
• Attend public regulatory hearings, legislative sessions, and relevant conferences as necessary
• Support Management in the execution of the Bank's strategic goals and compliance risk management activities in accordance with the ERM framework
• Actively participate in the ERM department's mission to prevent, detect, and manage consumer compliance risk and promote a culture of compliance
• Provide other support as needed and remain eligible for special projects or ad hoc assignments
• Other duties as assigned

Required Skills

• Ability to develop strong relationships across government, risk management and cross-functionally with ability to establish constructive dialogue internally and externally.
• Ability to work independently and collaborate as part of a team.
• Ability to lead projects or workstreams.
• Capability and experience with driving change to achieve business targets within short and longer term timeframes.
• Effective communication and presentation skills, including senior executive interactions - can present credibly to both large and small groups.
• Articulate and highly effective communicator.
• Excellent analytical, interpersonal and problem-solving skills.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong attention to detail and accuracy.
• Demonstrates strong ethics.

Experience and Qualifications

• Bachelor's degree in finance, politics, economics, or related field; advanced degree or relevant certifications (e.g., JD, MBA, CRCM, CERP) preferred.
• Minimum 3 years of experience in compliance management, regulatory change management, or related banking roles.
• Experience in a regulatory examiner or audit role overseeing compliance risk, a plus.
• Strong understanding of compliance risk principles, regulatory requirements, and compliance management systems.
• Knowledge of GRC systems - experience with WolfPAC and Archer Risk Central specifically, a plus.

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, wellbeing. Benefits include: competitive compensation with performancebased incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an awardwinning wellness program, and much more!

At Rockland Trust, you'll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company's goodfaith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.