Digital Solutions Analyst

Mission

Drive business value by identifying, evaluating, and enabling digital solutions that improve operational efficiency, enhance decision-making, and support scalable process improvements across the organization. Partner with business and functional teams to successfully implement new technologies, support data-driven initiatives, and advance digitalization and AI capabilities while ensuring effective adoption and long-term sustainability of solutions.

Roles and Responsibilities

• Lead large-scale process improvement initiatives or oversee the rollout of new software solutions, ensuring successful project execution and alignment with organizational goals.
• Support the evaluation, selection, and implementation of digital tools, software platforms, and emerging technologies to improve business processes and operational efficiency
• Gather, document, and translate business requirements into functional specifications for new systems, enhancements, and digital initiatives
• Coordinate and support software implementation activities, including testing (UAT), validation, issue tracking, and deployment readiness
• Assist in identifying and evaluating AI, analytics, and automation use cases that improve productivity, decision-making, and process performance
• Conduct market research and benchmarking on tools, platforms, and digital solutions to support innovation initiatives
• Collaborate with business stakeholders, IT teams, and vendors to ensure alignment of solutions with business needs and priorities
• Support rollout activities for new systems, tools, and process changes, including communication, training materials, and user readiness
• Facilitate user adoption by providing training, documentation, and ongoing support for new digital capabilities
• Analyze existing business processes and workflows to identify inefficiencies and opportunities for improvement through digital solutions
• Support development and enhancement of reporting, dashboards, and data insights to enable data-driven decision-making
• Support and contribute to the configuration and development of digital solutions, including low-code platforms, automation tools, and AI initiatives
• Serve as a liaison between business functions and technical teams for digital and system-related initiatives
• Perform other duties as assigned

Supervisory Responsibility

• None

Education

• BS in Engineering, Information Systems, Data Analytics or equivalent required. (Master's degree is a plus)

Experience

• At least 2+ years of experience in a similar role.
• Achieving results in a fast-paced, challenging manufacturing experience.
• Experience working in a LEAN manufacturing environment and with continuous improvement projects.
• Experience with production assembly processes, materials management and manufacturing systems.
• Proven experience leading large-scale, cross-departmental projects.
• Professional certificate in Data Analysis, Business Analysis, or Project Management preferred.
• Exposure to digital transformation initiatives, automation tools, or AI-related projects is a plus
• Exposure to ERP systems (e.g., BPCS, SAP, or similar) preferred

Skills

• Demonstrated ability to manage large-scale projects, including planning, executing, and overseeing cross-functional teams to ensure timely and successful project delivery.
• Strong business analysis and requirements gathering skills, with the ability to translate business needs into clear functional requirements
• Solid understanding of business processes and the ability to identify opportunities for digital improvement and efficiency gains
• Experience supporting software implementations, including testing (UAT), validation, issue tracking, and deployment coordination
• Ability to assess and recommend digital solutions, tools, and platforms based on business needs and value potential
• Familiarity with database concepts and basic querying (e.g., SQL) preferred
• Awareness of automation technologies and AI concepts
• Strong organizational skills with the ability to manage multiple initiatives, priorities, and deliverables simultaneously
• Excellent written and verbal communication skills, with the ability to communicate effectively across business and technical teams
• Strong stakeholder engagement skills, including facilitating discussions, workshops, and requirement sessions
• Ability to support user training, documentation, and adoption of new systems and processes
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint);
• Experience building or configuring solutions using low-code platforms (e.g., Power Automate, Power Apps)
• Experience with Business Intelligence software (Power BI)
• Basic understanding of system integrations, data flows, and solution design concepts

- Amazing medical insurance benefits, maternity and paternity leave, Employee Assistance Programs, gym membership reimbursement, rewards for wellness checkups, and many more unbeatable benefits
- Generous vacation and paid holiday schedule
- Work in a state-of-the-art facility where you enjoy what you do
- $1,500 referral bonus program for every successful referral
- Educational assistance
- Self-service food market in the breakroom
- Career growth opportunities within the company

This role requires you to work on-site at our office in Rock Hill, SC. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration..

Applicants must be eligible to work in the U.S. without company sponsorship