Cargo Claims Agent-22

To handle claims in an equitable and legal manner

Essential Functions

• Provide technical direction to assistants.
• Support claims associates and management.
• Perform other duties as assigned.

Minimum Education

High school diploma or GED.

Minimum Experience

Three (3) years of experience in a business related field.

Customer service experience.

Knowledge, Skills, and Abilities

Ability to type and operate a personal computer.

Strong communication skills and human relations skills.

Preferred Qualifications: This will be a hybrid role. You will training onsite for 3 week Monday - Friday 7:00am to 3:30pm. After, your regular shift will start from 8:30am to 5pm.

Pay Transparency: Internal Pay Grade H28

Pay: $20.00 to $26.52

Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on July 8, 2026.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)