Consumer Loan Documentation Specialist

Join Lake Ridge Bank as a Retail Loan Documentation Specialist based out of our Verona office. This role plays a key role in ensuring a seamless loan experience by preparing, reviewing, and processing a variety of retail loan documents with accuracy and efficiency. This detail-oriented professional partners closely with internal teams and clients to support everything from loan closings to modifications, while maintaining a high standard of service. Ideal candidates are organized, adaptable, and thrive in a fast-paced environment where precision and client experience matter. This is a great opportunity for someone who enjoys balancing administrative expertise with meaningful contributions to the lending process.

• Prepare and review retail loan closing documents including HELOC's, second mortgages and consumer loans.
• Upload retail loans from origination system to host processing system.
• Prepare and process retail loan Modifications, Deferral Agreements, Subordinations and Satisfactions utilizing documentation software.
• Disburse all HELOC, second mortgages and consumer loans.
• Process and track for collateral lien perfections using EXCEL program.
• Process eVIN transactions.
• Process renewals and prepare documentation
• Prepare retail files for scanning and indexing.
• Provide quality service to internal and external clients at all times.
• Complete all annual bank security and compliance training.
• Adhere to Bank Security guidelines as required for this position.
• Always maintain confidentiality of client information.
• Stay current on all compliance regulations.
• Participate in the Retail Loan Team meeting.
• Perform other duties as assigned or requested.

• Solid understanding of financial products and services.
• Well-developed interpersonal and communication skills in order to effectively communicate with associates and clients.
• Associate's degree in business, Accounting, Finance, or similar education and/or 2 or more years of experience preferably within a financial institution setting.
• Strong working knowledge of Microsoft Office Suite, along with proficient keyboarding skills.
• Good accounting/math skills to work precisely with numbers and financial calculations.
• Enhanced ability to and willingness to learn new programs, software, and technology.
• Demonstrated problem solving skills with the ability to make good decisions and exercise independent judgement.
• Strong organizational skills with the ability to prioritize multiple competing tasks and work in a fast -paced environment.
• Strong attention to detail with excellent follow up skills and the ability to work efficiently, accurately, and independently.
• Willingness to work toward goals and performance standards of the department including the ability to put forth extra effort necessary to make the department a successful operation: (i.e. working additional hours, attending outside educations programs, etc.)
• Flexibility with hours in order to meet the demands of the department.
• Ability to speak, read, write, and understand English well and speak clearly.
• Ability to maintain confidential client or bank information.
• Demonstrated ability to represent the organization in a professional, positive manner.

Preferred Qualifications:

• Previous work experience in retail loan processing and/or working with retail loan documents
• Previous experience working in a lending environment, preferably in a financial institution setting

Lake Ridge Bank values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer.

Consistent with Lake Ridge Bank's commitment to employ and advance qualified individuals with disabilities, Lake Ridge Bank provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at Lake Ridge Bank, please contact Human Resources at (608) 849-2700 or email us.