Description
ESSENTIAL JOB FUNCTIONS:
- Build positive team member relations.
- Participates and conducts departmental meetings as necessary.
- Ensure consistent high-quality service to all our team members and guests.
- Create and deliver comprehensive training programs covering all aspects of table games
- Supervise trainees at practice tables, providing feedback on their dealing skills, game management, and adherence to casino policies
- Educate trainees on all applicable gaming regulations, including responsible gaming practices, anti-money laundering procedures, and player protection protocol
- Ensure training programs are in accordance with the Internal Controls
- Works in coordination with the Director of Casino Operations and Casino Shift managers at both properties to evaluate, and when necessary, revise, current Internal Controls
- Responsible for all attendance and performance tracking for Dealer Trainees.
- Assist and participate in Job Fairs, recruiting, the interview process and new hire orientation
- Monitors new and existing dealers in the pit to ensure proper dealing procedures are being followed. Provides retraining as necessary and needed
- Provides administrative support to Casino Operations
- Reports to director of Casino Operations and /or Table Games Manager
- Creates a thorough, comprehensive syllabus for each table game
- Creates a thorough, comprehensive training manual that includes sequential training lessons to be taught
- Communicates and reports pertinent information and safety concerns in a timely manner to senior leadership.
Perform other duties as assigned WORKING ENVIRONMENT & PHYSICAL EFFORTS:
- The hospitality industry is a 24 Hour 365-day operation.
- This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates
- Frequent: standing, walking, reaching, and with repetitive movement of fingers, legs, arms, and hands
- Occasional: sitting, kneeling, pulling, pushing, and lifting up to 15 pounds
- Speech and Vision abilities are required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Target Compensation Range: $29.91 - $31.25 per hour
Qualifications
Experience
Must have a professional demeanor and presence with the ability to interact with guests, vendors, and team members. (preferred)
Able to effectively communicate in English via verbal and written (preferred)
Possess excellent teamwork, interpersonal, and guest service skills. (preferred)
Attention to detail and ability to maintain a safe gaming environment (preferred)
Ability to effectively teach and train all casino games. (preferred)
Strong communication and interpersonal skills (preferred)
1 to 2 years of supervisory experience, preferred. (preferred)
Must have 3 to 5 years of dealer experience in various casino table games, required (preferred)
High School or GED equivalent, required. (preferred)
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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