Operations Manager-Long Term Care

Coborn's Inc. is hiring a motivated and strategically focused Long Term Care Operations Manager to lead and support the daily operations of our growing Long Term Care pharmacy business. This role is ideal for a collaborative leader who thrives in a fast-paced healthcare environment, values operational excellence, and is passionate about building strong relationships with both internal teams and Long-Term Care partners.

As an employee-owner, you will play a meaningful role in driving innovation, improving operational efficiencies, and supporting the growth of a business dedicated to serving patients and care facilities with excellence.

Key Responsibilities

• Lead and support the daily operations of the Long Term Care pharmacy business to ensure efficiency, accuracy, and exceptional customer service.
• Collaborate with Pharmacy Operations, Pharmacy Managers, staff, and vendors to maintain and improve operational capabilities.
• Evaluate current workflows and recommend process improvements that enhance operational performance and scalability.
• Manage inventory levels to align with department goals, regulatory requirements, and customer demand.
• Ensure accurate and timely completion of accounts receivable processes, insurance billing, and patient/facility statements.
• Oversee daily administrative functions including scheduling, timekeeping, reporting, supply management, and customer call support.
• Maintain and troubleshoot pharmacy automation equipment and related software systems to minimize downtime and maximize productivity.
• Coordinate installation, configuration, upgrades, and ongoing support of Long Term Care operational technology systems.
• Build and strengthen relationships with Long Term Care facilities, healthcare systems, clinics, and strategic business partners.
• Ensure compliance with Minnesota Board of Pharmacy regulations, including proper management and oversight of Emergency Kits (EKits).
• Provide direct leadership, coaching, and performance oversight to Long Term Care Lead Technicians, Fill Technicians, and Delivery Drivers.
• Support hiring, onboarding, employee development, and team engagement initiatives while fostering a culture of accountability, collaboration, and belonging.

What's In It For Me?

Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.

We're proud to offer a variety of benefits to both our full-time and part-time employees, including:

• 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
• Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
• Paid Time Off (PTO/Vacation)
• Paid Floating Holidays & time and a half (1 ) paid for hours worked on a company-recognized holiday!
• Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
• Paid Military Leave
• Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
• Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
• Tools, resources and opportunities for career growth and development
• 401(k) plan options - we also match up to 20% of the first 5% contributed
• Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
• Education benefits including tuition discount and scholarship programs
• Additional Voluntary Benefits - such as vision, accident and critical illness insurances

If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!

Education/Experience

• Bachelor's Degree in Business Management or related field preferred and two to four years of related experience.
• A general understanding of pharmacy services and healthcare is preferred.
• Experience using data-driven and empirical analytics to develop and implement process improvement initiatives is preferred.

Certificates and Licenses

• State Board of Pharmacy Technician License in the State in which the Long Term Care Pharmacy Operations Manager is employed.
• Certified Pharmacy Technician License issued by an accredited entity.

Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team!

Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.

Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center.