Principal Value Advisor

Imagination for Everyone

Adobe is a place where outstanding people work. Our employees recently voted us onto the Great Place to Work list for the 10th year in a row!

We're proud to offer market-leading employee benefits developed with your lifestyle in mind. Highlights include health insurance, global days off, a wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program, and programs that support ongoing career growth.

We proudly empower our employees to get involved with corporate social responsibility. We offer a broad range of chances to create a bigger impact through philanthropy, employee, and community engagement.

We understand that people set us apart in our business, and that's why we want to meet you.

The Opportunity

You're the person who turns Adobe's platform into business outcomes customers can see, measure, and act on. This role sits at the intersection of strategy, data, and executive influence. Your mandate: help our most strategic Digital Experience customers in the AMER region quantify value, accelerate time-to-impact, and build durable value narratives that drive expansion, retention, and advocacy. Partnering with customers and Adobe teams (e.g., Account teams, Ultimate Success, Professional Services), you will anchor Adobe's work in hard numbers and strategic narratives - not fluffy marketing claims. This role will become an expert in how Adobe's products deliver measurable business outcomes, develop scalable value tools, and generate thought leadership to encourage customer growth and innovation.

What you'll do

Customer Advisory & Coaching (Value Discovery & Framing)

• Lead structured discovery and advisory sessions with senior customer collaborators (CMOs, CDOs, CIOs, CFOs) to identify growth, efficiency, and experience opportunities tied to Adobe's CXO portfolio - and coach customers on how to measure ROI and value realization.
• Conduct Value Measurement Workshops to align key customer collaborators on priority use cases and the measurement framework/important metrics needed for Value Realization.
• Build compelling, data-driven value hypotheses anchored in industry benchmarks, customer data, and Adobe telemetry.

Impact Development

Author Best Practices (Reusable Deliverables)

• Author and publish best-in-class value deliverables (e.g., industry-specific use cases with measurement approaches, executive-ready value stories, and ROI models) that can be leveraged for future customer engagements.
• Build reusable assets to scale impact and accelerate onboarding and enablement for internal teams (e.g., Account teams, Ultimate Success, Professional Services).
• Continuously refine frameworks, templates, and benchmarks based on customer learnings and outcomes.

• Collaborate with customers to showcase return on investment, cost savings, efficiency improvements, and revenue impact directly tied back to Adobe technology investments.
• Translate technical capabilities into financial outcomes using clear economic models, Adobe tools, and benchmarks.
• Work together with Adobe Teams such as Sales and Customer Success to assist with renewals, expansion, and executive alignment discussions.

Value Realization & Measurement

• Propel progress within Adobe's Value Realization Acceleration (VRA) framework by addressing challenges and tracking value results across consumption, use cases, and N$R. Attend frequent value meetings with Adobe teams to grasp the context more clearly and assist them in advancing value more rapidly.
• Attend customer meetings e.g., SBR or equivalent experience with executives to help the Adobe teams demonstrate realized return on investment and identify new value pathways.
• Help promote adoption of Adobe's value methodology throughout the ecosystem and AMER customers.

What you need to succeed:

• 5-10+ years in value engineering, management consulting, transformation, strategy, finance, or similar roles. Champion of value methodology.
• Proven success building arguments for enterprise technology, digital marketing or transformation programs.
• Strong financial modeling capability.
• MBA preferred (supports financial modeling, facilitation, and data-driven storytelling).
• Ability to translate complexity into crisp, executive-ready insights.
• Comfortable engaging with senior executives at large enterprises across AMER. Excellent written and verbal communication skills.
• Demonstrated ability to influence with authority across cross-functional teams.
• Familiarity with Adobe Experience Cloud or related marketing/commerce/customer experience technologies to drive personalization and optimization programs (ideal, but not required).
• Past experience in program management, scaled agile delivery or similar as a squad member; Scrum master experience beneficial.

Adobe for All

Adobe strives to build an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs developed to make everyone feel included, we're committed to encouraging a diverse and inclusive environment for all.

Take the leap and dive in

Enjoying what you have read and excited to get started? Concerned you may not possess every skill we desire? Just take the plunge and apply - we understand that bringing a variety of perspectives together makes us better as a whole. We'd love to discover how we can promote Creativity for All together!

Adobe is committed to respecting the histories, cultures, and contributions of the communities where we live and work.

We will provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. We also offer accommodations to perform essential job functions and to receive other employment benefits and privileges. Please contact us to request accommodation.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.