(RN) Clinical Coordinator - GI/Hepatology - 139606

UC San Diego Health is a Magnet designated organization, which is a prestigious recognition that applies to only 10% of all U.S. hospitals. Magnet is the "gold standard" for nursing excellence and is based on strengths in five key areas, which include transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation and improvements and empirical outcomes. UC San Diego Health has held its Magnet status since 2011.

Under the direction of the Associate Director, the Clinic Nurse Coordinator plays a critical role in supporting the delivery of timely, coordinated, and high-quality care for patients within the Division of Gastroenterology and Hepatology. Due to the complexity of the patient population and the fast-paced nature of the specialty, we are seeking a highly skilled and clinically experienced nurse with expertise in Hepatology, transplant care, Gastroenterology, or the management of medically complex gastrointestinal patient populations. This position supports a high-volume specialty practice requiring advanced clinical judgment, strong communication skills, and the ability to effectively manage multiple competing priorities in a dynamic ambulatory environment.

The Clinic Nurse Coordinator is responsible for coordinating and managing a broad range of clinical operations and patient care activities. A primary responsibility of the role includes comprehensive nurse triage support across multiple communication platforms, including telephone encounters, Epic in-basket messages, MyChart communications, and provider escalations. The coordinator will assess, prioritize, and respond to patient concerns related to liver disease, decompensation symptoms, medication management, treatment side effects, abnormal results, and post-procedure care using established clinical protocols and sound nursing judgment. The position requires close collaboration with GI/Hepatology physicians, Advanced Practice Providers (APPs), and multidisciplinary teams to ensure timely intervention, escalation, and continuity of care.

The Clinic Nurse Coordinator is also responsible for managing pathology and clinical results communication workflows for the division. Responsibilities include coordinating Path Letters, ensuring accuracy of clinical documentation, facilitating provider review when necessary, and communicating results and follow-up recommendations to patients in a timely and professional manner. The role maintains close coordination with laboratory services, operational teams, and clinical staff to support safe and efficient care delivery.

This position serves as a key resource for symptom management, patient education, and clinical follow-up. The coordinator will respond to patients reporting new or worsening symptoms, provide evidence-based guidance within scope, identify urgent or emergent concerns, and ensure appropriate escalation when indicated. Strong critical thinking skills, attention to detail, and consistent follow-through are essential components of the role.

Care coordination is another central responsibility of this position. The Clinic Nurse Coordinator will work closely with schedulers, medical assistants, registered nurses, APPs, physicians, and ancillary departments to ensure patients receive appropriate appointments, procedures, imaging, laboratory testing, authorizations, and follow-up care. The role supports continuity of care by helping prevent delays, addressing barriers to care, and facilitating seamless coordination across the patient care continuum.

Additional responsibilities include maintaining accurate and compliant patient documentation, supporting workflow optimization efforts, participating in quality and access-to-care initiatives, and assisting with implementation of new clinical workflows and operational processes as departmental needs evolve.

While not required, a cover letter is highly recommended when applying to this position.

• Must be a graduate from an accredited school of Nursing.

• RN License issued by the State of California.

• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.

• Minimum of three (3) years of recent acute care nursing experience in a high-acuity inpatient or specialty setting required.

• Minimum of two (2) years of recent experience caring for Hepatology, transplant, GI surgery, cirrhosis, or complex gastrointestinal patient populations required.

• Demonstrated experience managing medically complex patients requiring critical thinking, prioritization, and escalation of care.

• Experience collaborating within multidisciplinary specialty teams including physicians, Advanced Practice Providers (APPs), case management, social work, and ancillary clinical services.

• Experience providing patient education related to complex treatment plans, procedures, transplant care, chronic disease management, and follow-up coordination.

• Strong understanding of Epic electronic medical record workflows, including documentation, patient messaging, clinical communication, and results review.

• Demonstrated ability to work independently in a fast-paced specialty environment while managing multiple competing clinical priorities.

• Excellent communication, organizational, and problem-solving skills required.

• BSN.
• Recent experience in Hepatology, GI Surgery, or Gastroenterology specialty nursing.
• Prior ICU or specialty triage nursing experience.
• Experience with symptom management and triage for patients with chronic liver disease, decompensated cirrhosis, transplant-related conditions, or complex GI disorders.
• Experience supporting clinical workflow optimization, quality improvement initiatives, or operational process improvement.
• Charge RN, rapid response, or leadership experience.
• Experience working within an academic medical center or large healthcare system.
• Ability to work variable hours based on clinical and operational needs.

• Must be able to work various hours, days, shifts, on-call and various locations based on the Medical Center's business needs.
• Employment is subject to a criminal background check and pre-employment physical.