New

Consultant Relations Manager

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
May 12, 2026
Performance Protect HMSA's grow market share through the successful renewal and retention of assigned accounts and generate new sales. Work in partnership with HMSA leadership and sales managers to develop broker and consultant driven sales strategies and support models. Meet goals, minimum activity requirements, key performance metrics and achieve annual sales revenue and membership growth objectives. Works autonomously across the enterprise: Meet the expectations of brokers to improve satisfaction with HMSA. Meet and partner with internal HMSA areas to improve process to support consultants and brokers. Relationships Manage HMSA's broker relationship program. Align consultant and broker strategies to HMSA's mission, goals and objectives. Cultivate relationships with employer benefit consultants and insurance brokers. Participate in planning and evaluation sessions with department sales managers and account managers. Work in partnership with HMSA account managers to identify key market consultants and brokers. Proactively manage internal and external relationships and build new processes to ensure that broker consultant needs are identified, reviewed and responded to on a timely basis. Provide in-person field support for account teams as required. Serve as a conduit of HMSA products and services for certain consultants and brokers. Expand relationship with strategic consulting groups as identified by HMSA leadership. Participate in account planning with employer groups. Work with USAble Life for ancillary product alignment. Provide input to sales leadership and account managers to increase sales and improving servicing. Analysis Evaluate consultant/broker's business requirements and develop process and/or procedure to meet or exceed customers' requirements. Understand and identify the strategic vision and objectives within consultant/broker organizations while aligning HMSA products and services to ensure those business objectives are achieved. Understand consultant and broker needs for data and work with HMSA internal areas to meet these needs. Industry knowledge Actively maintain an understanding of the drivers and trends within HMSA and the healthcare industry that affect HMSA's employer groups and shape their business and buying decisions. Responsible for bringing information about the marketplace/industry, customer and consultant needs perspectives, expectations, demands and requests to HMSA. (obtain competitor information through relationships). Maintain awareness of competitive activities and opportunities. Research and communicate marketing and sales intelligence relating to competition and changes in the marketplace. Participate with employee health benefits professional organizations. Administrative Maintain accurate records of all HMSA consultant and broker relationships and report on proposal/sales activity, jeopardy/lost accounts, major servicing issues. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid