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Talent Acquisition Specialist

Gordon Food Service
United States, North Carolina, Concord
6200 Gordon Food Service Drive (Show on map)
May 05, 2026

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

Recruits top quality candidates for hiring managers throughout the organization. Manages the recruitment process to include screening, interviewing, skills assessment, and candidate evaluation. Builds strong relationships with hiring managers to ensure the ability to influence, guide and drive the recruitment process. Coordinates the talent acquisition process with hiring managers throughout the organization. Post requisitions, screen candidates, set up interviews, debrief with interview teams, advise on offer parameters and create offers for candidates. Maintains applicant tracking system in accordance with department procedures and government compliance requirements.

What you will do:

  • Manages the recruitment process for a functional area, working with the hiring manager on new and replacement requisitions.

  • Maintains ATS (applicant tracking system) to ensure compliance with company policies and government requirements.

  • Prepares offer letters and may present an offer to candidates.

  • Manages workload using process metrics and KPIs including Time to Fill, Quality of Hire, Manager Feedback, Candidate Feedback, and others as identified to drive process and report progress. Maintains recruitment metrics including position control list, time-to-fill statistics, and turnover reporting and more.

  • Provides guidance to the hiring manager throughout the process. Confirms specific needs/requirements and sets expectations for difficulty of search and on offer parameters and status.

  • Develops recruitment strategy to drive applications. Utilizes sourcing platforms to find passive candidates and provides input to social media campaigns or posts as needed.

  • Creates interview guides and evaluation tools for hiring teams.

  • Evaluates resumes and applicants, and screens candidates utilizing defined recruitment methods to determine which candidates to move forward in the hiring process.

  • Conducts applicant screening interviews to obtain work history, education, training, job skills, salary requirements, and to provide information about Gordon Food Service (GFS) and positions.

  • Coordinates and schedules interviews and debriefs with interview teams.

  • Participates on project teams as assigned.

  • Performs other duties as assigned.

When you will work:

  • Monday through Friday, 8:00am - 5:00pm.

  • Hybrid Work Schedule: 4 days in office, 1 day from home.

What you'll bring to the table:

  • Typical experience requirements for this job include a bachelor's degree plus 2 or more years of recruiting, customer service or sales experience OR if no degree, then 5 or more years of recruiting, customer service or sales experience with demonstrated business acumen will be required. SPHR or PHR Certification desirable.

  • Action Orientation - Initiating Action, Energy

  • Collaboration - Team Orientation, Networking

  • Customer Engagement

  • Communication - Clarity of Communication, Listening & Attending

  • Interpersonal Effectiveness

  • Results Focus - Drive for Results

  • Self Management - Time Management, Meeting Management, Organization and Attention to Detail

  • Talent Management - Cultural Awareness, Selecting and Deploying Talent

  • Knowledge of behavioral based interviewing techniques

  • Spanish Speaking Strongly Preferred

Position Summary:

Recruits top quality candidates for hiring managers throughout the organization. Manages the recruitment process to include screening, interviewing, skills assessment, and candidate evaluation. Builds strong relationships with hiring managers to ensure the ability to influence, guide and drive the recruitment process. Coordinates the talent acquisition process with hiring managers throughout the organization. Post requisitions, screen candidates, set up interviews, debrief with interview teams, advise on offer parameters and create offers for candidates. Maintains applicant tracking system in accordance with department procedures and government compliance requirements.

Essential Functions:

  • Manages the recruitment process for a functional area, working with the hiring manager on new and replacement requisitions.

  • Maintains ATS (applicant tracking system) to ensure compliance with company policies and government requirements.

  • Prepares offer letters and may present an offer to candidates.

  • Manages workload using process metrics and KPIs including Time to Fill, Quality of Hire, Manager Feedback, Candidate Feedback, and others as identified to drive process and report progress. Maintains recruitment metrics including position control list, time-to-fill statistics, and turnover reporting and more.

  • Provides guidance to the hiring manager throughout the process. Confirms specific needs/requirements and sets expectations for difficulty of search and on offer parameters and status.

  • Develops recruitment strategy to drive applications. Utilizes sourcing platforms to find passive candidates and provides input to social media campaigns or posts as needed.

  • Creates interview guides and evaluation tools for hiring teams.

  • Evaluates resumes and applicants, and screens candidates utilizing defined recruitment methods to determine which candidates to move forward in the hiring process.

  • Conducts applicant screening interviews to obtain work history, education, training, job skills, salary requirements, and to provide information about Gordon Food Service (GFS) and positions.

  • Coordinates and schedules interviews and debriefs with interview teams.

  • Participates on project teams as assigned.

  • Performs other duties as assigned.

Knowledge / Skills / Abilities:

  • Action Orientation - Initiating Action, Energy

  • Collaboration - Team Orientation, Networking

  • Customer Engagement

  • Communication - Clarity of Communication, Listening & Attending

  • Interpersonal Effectiveness

  • Results Focus - Drive for Results

  • Self Management - Time Management, Meeting Management, Organization and Attention to Detail

  • Talent Management - Cultural Awareness, Selecting and Deploying Talent

  • Knowledge of behavioral based interviewing techniques

Equipment / Tools / Technology:

  • Google Suite

  • Applicant Tracking software

  • Laptop or Desktop Computer

  • Video conference hardware & software

Educational & Experience Requirements

  • Typical experience requirements for this job include a bachelor's degree plus 2 or more years of recruiting, customer service or sales experience OR if no degree, then 5 or more years of recruiting, customer service or sales experience with demonstrated business acumen will be required.

  • SPHR or PHR Certification preferred.

  • Spanish Speaking Strongly Preferred

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

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