Medical Assistant I, Family Medicine Center at Wilmington

ChristianaCare Family Medicine Center at Wilmington is seeking a professional, dependable, detail-oriented Medical Assistant II with strong communication, integrity, and solid technical and clinical skills.

Family Medicine Center at Wilmington is located in Wilmington, Delaware. A fast-paced, mission-driven academic practice where you'll play a critical role in supporting both patient care and the next generation of providers. This opportunity is ideal for a highly adaptable, patient-focused Medical Assistant who thrives in a collaborative and evolving clinical environment. In this resident-supported setting, no two days are the same-you will partner with attending physicians, rotating residents, and interdisciplinary teams to deliver high-quality care to a diverse patient population. The role requires flexibility, strong communication skills, and the ability to confidently manage complexity, while supporting clinical flow, coordinating care, and ensuring accurate documentation across multiple providers.

You'll gain exposure to a wide range of patient needs, including complex medical and social factors, while building skills in a dynamic, team-oriented environment. Responsibilities include rooming patients, obtaining vitals, supporting patient education and follow-up, and adapting to changing schedules and priorities. This role offers meaningful opportunities for growth, leadership, and skill development, including supporting resident onboarding and strengthening clinical judgment in a high-acuity setting. We are seeking someone with strong adaptability, excellent communication skills, and a resilient, patient-centered mindset. While more complex than a traditional setting, this environment offers significant professional growth, deeper impact, and the chance to contribute to a teaching mission-ideal for someone motivated by challenge, purpose, and continuous learning.

As a Medical Assistant I, you support physicians in virtual and on-site patient care, performing essential clinical and clerical duties to ensure quality care.

Family Medicine at Wilmington Primary Care | ChristianaCare

Work Schedule:

• Monday through Friday: 9am - 5:30pm

• No weekends or holidays

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.

• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.

• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.

• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.

• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.

• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:

The Medical Assistant I greets and supports patients virtually and in person, prepares them for visits, performs basic clinical tasks (e.g., testing, injections, EKGs), assists with exams, and maintains exam rooms and equipment. They manage EMR updates, patient communications, referrals, authorizations, and scheduling, while handling clerical duties, troubleshooting video visits, and supporting patient portal access.

Position Qualifications:

• High School Graduate or GED required.

• A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

Why ChristianaCare
Do you want to make a meaningful impact in people's lives? As a Medical Assistant I, you'll play an essential role in providing high-quality care and supporting better patient outcomes each day. This is more than a job-it's a chance to be part of a mission-driven team focused on improving healthcare.

When we lead with love, excellence is inevitable.
#LI-HB1

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/