Care Coordination Weekend Supervisor - FT Day Weekends

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

Key Responsibilities

• Provide oversight and direction for weekend case management operations, ensuring effective workflow and timely service delivery
• Serve as a liaison between department leadership, case managers, and support staff to promote collaboration and problem resolution
• Support leadership in the development, implementation, and refinement of processes aligned with departmental and organizational goals
• Monitor and evaluate workflows and outcomes to identify opportunities for continuous improvement
• Assist in implementing operational and process changes to enhance efficiency and quality of care
• Partner with leadership to develop and maintain training and educational resources that support staff competency and professional growth
• Ensure adherence to regulatory, accreditation, and legal requirements related to case management practices
• Provide guidance and support to weekend staff, addressing escalations and operational challenges in real time
• Performs interval departmental audits, and oversight of on-going processes that support the department's established performance improvement plan
• Facilitate mandatory weekend huddles to proactively identify and resolve system-wide barriers
• Provide direction, assistance, and caseload coverage for the department during staff shortages

Qualifications

• BSN or MSW required
• Current Georgia Registered Nursing( RN) license required if BSN.
• CCM, LMSW, or LCSW preferred
• Minimum of 3 years of experience in case management, social work, or care coordination required
• Strong knowledge of regulatory and compliance standards in healthcare
• Excellent communication, collaboration, and problem-solving skills
• Ability to lead in a fast-paced, dynamic environment with minimal supervision
• Ability to effectively manage multiple tasks, activities, and responsibilities
• Must work every Fri/Sat/Sun or Sat/Sun/Monday

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2.Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.