Employee Relations Manager

Employee Relations Manager

About KARL STORZ

From the operating room to surgery centers-and everywhere in between-KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging-to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

At KARL STORZ, we believe a respectful, fair, and inclusive workplace is fundamental to our success. We're seeking an Employee Relations Manager to serve as our North America subject matter expert for employee relations-partnering closely with leaders, HR Business Partners, and Legal to navigate complex workplace matters and strengthen employee engagement. As a trusted advisor, you'll lead employee relations strategy and execution across KSNA, balancing compliance, empathy, and business impact.

This role is based in our El Segundo (Los Angeles), CA office.

What You'll Do

Employee Relations & Compliance

• Provide expert guidance on performance management, corrective action, accommodations, and workplace concerns.
• Interpret and apply federal and state employment laws (ADA, FMLA, CFRA, and beyond).
• Promote inclusive, unbiased practices aligned with KARL STORZ values.

Workplace Investigations

• Lead complex investigations involving harassment, discrimination, hostile work environment, and other concerns.
• Conduct thorough, unbiased fact-finding and document cases in the ER case management system.
• Partner with leaders to ensure timely, appropriate outcomes.

Coaching & Manager Enablement

• Coach leaders at all levels on difficult conversations, performance management, and early issue resolution.
• Design and deliver ER-related training and workshops.

Proactive Risk Mitigation

• Analyze ER trends to identify risks and root causes.
• Partner with HRBPs to implement proactive solutions that improve engagement and minimize reactive work.

Programs, Policy & Data

• Design and improve ER programs, policies, and processes.
• Own ER case management data, reporting insights and trends.
• Leverage technology-including AI and Copilot-to enhance ER effectiveness.

What You Bring

• 5+ years in Employee Relations or HR Generalist roles with significant ER ownership.
• 3+ years leading complex investigations and fact-finding interviews.
• Strong working knowledge of U.S. employment law and ER best practices.
• Experience with ER case management systems and data analysis.
• Bachelor's degree in HR or a related field (Master's preferred).
• Willingness to travel as needed.

What Will Make You Successful

• Exceptional judgment, resilience, and communication skills.
• Comfort partnering with and influencing senior leaders.
• Strong ability to balance compliance requirements with empathy and business impact.
• Skilled at building trust with leaders at all levels of the organization.

Why KARL STORZ?

You'll have the opportunity to shape ER strategy for a large, complex organization while working with collaborative leaders who value ethical decision-making, continuous improvement, and employee experience.

Ready to make an impact? Apply to be our next Employee Relations Manager and help us build the future of MedTech together.

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