Configuration Management Analyst

Description

Leidos seeks Configuration Management Specialist to support NASA's Network and Telecommunications organizations in Huntsville, AL

Job Description:

Provide proactive strategic management of IT Asset Management (ITAM) processes, policies, procedures, and configuration management system.Identifies, analyzes, and resolves IT service management problems and situations associated with the configuration management system and the ITAM process and acquisition procedures. Applies expert IT service management knowledge of concepts, processes, practices, and procedures on technical assignments. Manages the process thatidentifieschanges, and records/reports the implementation status of ITAM configuration items (CI).

Primary Responsibilities:

As a configuration management specialistsperformchange and/or configuration management roles. Applies advanced knowledge of concepts, processes, practices, and procedures on technical assignments. Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

CRQ Management-Manage change request process frominitialrequest through closure.Partner with service delivery management and engineering teams to ensure we are meeting customer expectations and SLAs.Evaluate current business process with key stakeholders and potentially re-engineer to become more efficient and effective.

Support maintenance ofthe CMDBcontainingto support resource allocation, capacity planning, networks/system modeling, and other planning activities and ensure CM activities align with Agency CM directives while documenting all deviations in the NASA approved system of record.This includes configuration items (CIs), networking infrastructure CM data,and data collection and validation.

Document Management - Working in an environment that is both internal and external supporting documents, including but not limited to, Local Operating Procedures (LOPs), Operational Directive Memorandums (ODMs), Interface Control Document (ICDs), Memorandums of Agreements (MOAs), Memorandums of Understanding (MOUs), Mission Operations Interface Documents (MOIDs), Exemptions, Inter-Agency Agreements, Host Support Agreements (HSA), and Operational Support Plans while ensuring all documentation is provided within the SSP in the NASA approved system of record.

Provide CM and operations-related technical advisory support to the CCB process.

Qualifications:

BS degree and less than 2 years of experience. Additional years of experience may be substituted in lieu of degree.

• Excellent written,verbalandnon-verbalcommunication skills

• Successfullywork with remote teams and in a fast-paced environment.

• Demonstrate advanced analytical skills.

• Problem analysis and resolutionskills.

• Experience with Configuration Management Plans.
• Must be able to obtain and maintain a public trust clearance.

PreferredQualifications:

• Solid understanding of ITIL Best Practice and experienced in Service operations processes with particular focus on Incident with a good understanding of Problem and Event Management.

• Experience in customer communication and presentations.

• Proposed and implemented project/program improvements.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

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Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.