Technical Writer I

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!

Make your mark at the world's largest HVAC company

Daikin Applied is seeking a Technical Writer who will create technical documents for HVAC systems. Develop technical content under general supervision through research and analysis of engineering documents and consultation with subject matter experts and cross-functional teams at all levels of the organization. Create clear and concise technical documentation for product communication including, service bulletins, installation, maintenance, operating manuals, and product catalogs. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Plymouth, MN, Hybrid

What you will do:

• Author and maintain a large volume of technical operation manuals and other service documents

• Work with applicable engineers to develop detailed descriptions of the equipment/unit controls, including installation, interface, operation modes, operation sequence, controller input, outputs, communication, system status, alarms and troubleshooting

• Assist in proofing and editing technical publications of other writers for conformance to style and format

• Organize and research available data and write technical manuscripts from the data, including procedures and parts lists

• Determine illustration needs and recommend content to illustrators

• Meet with other writers to determine project assignments and report project status

• Schedule and conduct review meetings to approve new or revised publications before the final version is released

• Assist in the development and revision of style guides that meet the specific needs of company products

• Perform other work-related tasks as assigned

What's in it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

• Bachelor's degree from a four-year college or university in English, Journalism, Technical Communication, Professional Writing
• 1-2 years of Technical Writing experience with a heavy emphasis on developing documentation for commercial products system communications and controls
• Proficiency of authoring and desktop publishing tools, specifically MS Word, Excel, Adobe Creative Suite (InDesign, Adobe Acrobat, Illustrator, Photoshop)
• Knowledge of Microsoft 365 products, including Outlook, Skype for Business, Microsoft Teams, OneDrive, SharePoint
• Analytical - Ability to gather and assess documentation to create and update user documentation in compliance with engineering technical input, best practices, and department standards
• Ability to translate highly technical concepts into understandable content for the end user

• Project Management - Ability to determine project scope budget and execute and complete assigned projects and deliverables

• Problem-Solving - Ability to balance work volume and quality and appropriately escalate potential risks and issues to management

• Must be able to work independently as well as collaborate with a team to publish high-quality technical documentation
• HVAC Industry preferred

• Work visa sponsorship is not available for this position

Benefits:

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical hourly rate for this position ranges from$25.73- $44.45 an hour in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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