Pepsi Service Manager II, Vending & On-Premise

Organizes and schedules work schedules and itineraries for Service Techs.

Organizes and schedule service advantage calls dispatched by SA.

Tracks productivity efficiency of service department.

Solicits new vending and fountain accounts.

Schedules installation and repair service calls.

Coordinates and assigns work schedules to minimize overtime in the Service Department.

Loads, unloads and transports vendors, coolers, and other appliances to and from customer locations.

Performs required sanitation service on appliances. Maintains parts orders via E.F. Mariani.

Disassembles appliance and examines mechanical and electrical parts. Traces electrical circuits and locates shorts and grounds.

Oversees and ensures efficient distribution and 8se of inventory of vendors, coolers, and spare parts for assigned territory.

Utilize tools and diagnostic equipment such as wattmeter, ammeter, or voltmeter to diagnose appliances during

operating cycle to detect malfunctions, excess vibration, overheating, fluid leaks, and loose parts.

Calibrates control devices such as timers and thermostats and adjusts contact points.

Cleans, washes, and repaints parts. Replaces worn or defective parts such as panels, switches, pumps, compressors, bearings, transmissions, belts, gears, blowers, and defective wiring.

Repairs and adjusts appliance motors. Reassembles appliance, adjusts, and lubricates moving parts.

Ensures shop and vendor storage area is maintained in clean and orderly condition.

Cleans and maintains assigned vehicle in accordance with established schedules and maintains appropriate vehicle

maintenance records.

Wears and utilizes appropriate safety equipment.

Other duties may be assigned by the immediate supervisor or other supervisor at any time.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate degree (A. A.) or equivalent from two-year College or technical school; or four to ten years related

experience and/or training; or equivalent combination of education and experience.

Refrigeration Certification. Must meet company driver qualifications.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customer, employees, and management.

Ability to calculate figures and amounts.

Possess the knowledge and understanding of paint removal, preparation and application required to paint metallic materials and other material used in vendors and supporting equipment. Proficient in Microsoft Office Suite.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to identify and solve problems involving several concrete variables in standardized situations.

COMPETENCIES

Attention To Detail, Continual Learning, Customer Service, Design, Engineering and Technology, Learning, Mechanical, Physical Strength, Problem Solving, Technical Credibility, Technical Problem Solving

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle or feel and reach with hands and arms. The employee frequently is required to stand. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 140 pounds with the aid of a hand truck or other lifting device. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while

performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.