NOC Manager

We are seeking a highly skilled and innovative NOC Manager to join our team in the greater DMV area, supporting the Army National Guard.

Key Responsibilities

Direct 24/7/365 NOC operations: monitor alerts, perform diagnostics, and escalate incidents to Tier II/III, DISA, NETCOM, ARCYBER, vendors, and mission partners.
• Oversee device configuration, firmware/software updates, hardware replacement, endpoint management, and telecommunication support across NIPRNet and SIPRNet.
• Manage onboarding/evaluation of new services, technologies, and devices; coordinate with engineering, EA, cybersecurity, and program teams for integration and refresh efforts.
• Ensure NOC processes and outputs align with ITIL, DISA STIG, RMF, FISMA, IAVM, and CCRI standards; support audit and authorization activities.
• Oversee COOP/DR, virtualization and cloud hosting operations, backup/failover planning, and managed service vendor performance.
• Develop and maintain SOPs, runbooks, change/release documentation, circuit surveillance, capacity planning, and maintenance procedures.
• Perform capacity monitoring, trend analysis, and produce operational reports/dashboards for leadership and program reviews.
• Mentor and lead NOC analysts (junior/journeyman levels); optimize workflows and automation to improve MTTR, availability, and knowledge capture.
• Drive knowledge management practices: incident history, lessons learned, and continuous process improvements.

#ENOCS

Required Qualifications

• Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D.
• Clearance: TS/SCI (active)
• Education / Training / Certification: Candidate must meet ONE:
  • Master's or Ph.D. in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering; OR
  • Completion of relevant DoD/Military training (e.g., 411C32255N, 10225S40C45, 4CFA26B, M0923W1, M0923X1); OR
  • Relevant certifications (see list below).
• Experience: Minimum 7 years in network/NOC operations with at least 5 years in leadership/management of 24/7 NOC for enterprise/DoD environments.
• Demonstrated expertise in WAN/LAN/VPN management, firewall/IDS/IPS operations, VoIP, virtualization/cloud services, incident escalation, vendor management, and DISA/DoD compliance.
• Strong leadership, incident command, stakeholder coordination, and seniorleader briefing skills.

Acceptable Certifications (one or more preferred)

• SecurityX / CASP+, CCNA, CCNP Security, CCSP, GCED, GCIA, GCLD, GDSA, GFACT

Desired / Preferred

• Prior RCCARNG/DoDIN/DoD NOC or NOSC experience
• Familiarity with ORGNET convergence, DCO toolsets, DISA mission partner processes, and RMF authorization artifacts
• Experience with automation (SOAR), NOC/MSP toolsets, telemetry platforms, and capacity forecasting

#ENOCS

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.