New 
BI Support Lead
 YOH Services LLC | |
401(k)
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 United States, Texas, Tyler | |
 Mar 24, 2026 | |
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Retail BI Support Lead
Direct Hire Addison, TX (Hybrid) Responsibilities Provide primary support for BI reporting, dashboards, and data environments Manage and prioritize support requests, incidents, and reporting enhancements Troubleshoot and resolve reporting, dashboard, and data-related issues in a timely manner Work with IT and business users to maintain and improve reporting metrics and dashboards Monitor data pipelines and reporting systems to ensure availability and performance Perform data validation and cross-system checks to maintain data accuracy Investigate and resolve data discrepancies and reporting errors Maintain documentation for reports, data definitions, and support procedures Support data models, dashboards, and scheduled reporting processes Write and optimize SQL queries to troubleshoot and improve reporting logic Collaborate with cross-functional teams to improve reporting performance and reliability Communicate issue status and resolution updates to stakeholders Identify opportunities for automation and process improvement within BI support Assist other BI analysts or team members as needed Maintain confidentiality and integrity of sensitive business data Requirements Bachelor's degree or equivalent experience 3+ years of experience in BI reporting, analytics, or production support Retail Industry experience Experience supporting BI tools such as Power BI, Sigma, or Snowflake Strong SQL skills with experience troubleshooting data and reporting issues Experience with data integration tools such as Matillion, HVR, or Fivetran preferred Strong problem-solving and analytical skills Ability to handle multiple priorities in a fast-paced environment Good written and verbal communication skills Strong attention to detail and focus on data accuracy Ability to work with both technical teams and business users Experience supporting BI or reporting environments in production Familiarity with Agile or ticket-based support processes Experience with data governance or reporting standards Ability to work independently while collaborating with a team Estimated Min Rate: $65100.00 Estimated Max Rate: $93000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice | |