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Technical Writer

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Texas, Dallas
15950 Dallas Parkway (Show on map)
Mar 24, 2026

Job Title:

Technical Writer

Location:

TX - Dallas/Irving

What you'll do:

As a Technical Writer you'll be responsible for developing, writing and maintaining comprehensive procedures for our Retail and Correspondent lending divisions. You'll translate complex information into clear, concise, and user-friendly documentation.
  • Develop, write, and maintain detailed procedures for mortgage lending operations, ensuring clarity and compliance with regulatory requirements. Collaborate with cross-functional teams, including risk management, compliance, underwriting, and operations to gather information and ensure accuracy of procedures.
  • Identify and analyze potential risks within mortgage lending processes and incorporate risk mitigation strategies into procedures. Conduct regular reviews and updates of existing procedures to reflect changes in regulations, industry standards, and company policy.
  • Ensure all procedures are accessible user-friendly, and effectively communicated to relevant stakeholders. Provide training and support to staff on the implementation and adherence to established procedures. Stay informed about industry trends, regulatory changes, and best practices in mortgage lending and risk management.

What you'll need:

  • 4+ years of related experience in Mortgage Lending, with a focus on procedure writing and risk management, or similar field.
  • Bachelor's degree in related field required.
  • Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services.
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate knowledge of industry specific regulatory requirements (CFPB, FHA, HMDA) preferred.
  • Intermediate knowledge of risk management practices.
  • Advanced speaking and writing communication skills.
  • Certified Mortgage Banker (CMB) or similar certification preferred.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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