Training Manager

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Data Center Training Manager

Position Summary

Manage comprehensive training operations for data center accounts, overseeing the development and delivery of technical training programs while ensuring all staff maintain required competencies and certifications for safe, efficient operation of mission-critical infrastructure.

Key Responsibilities

Training Operations Management Oversee day-to-day training operations including scheduling, resource coordination, and program delivery across data center facilities. Manage training calendars, instructor assignments, and facility requirements while ensuring training activities align with operational needs and minimize business disruption.

Technical Skills Development Design and deliver hands-on training programs covering critical data center systems including power distribution, cooling infrastructure, fire suppression, security systems, and environmental monitoring. Conduct technical assessments to identify skill gaps and develop targeted training interventions to enhance operational capabilities. Engage with vendors to provide specialized training to the account teams.

Safety and Compliance Training Implement mandatory safety training programs covering electrical safety, confined space procedures, emergency response protocols, and regulatory compliance requirements. Ensure all personnel maintain current certifications and safety qualifications while tracking compliance status and renewal schedules.

Training Team Leadership Lead training coordinators, technical instructors, and support staff to deliver consistent, high-quality training experiences. Provide coaching and professional development for training team members while establishing performance standards and quality metrics for training delivery.

Learning Assessment and Documentation Develop competency-based assessments and practical evaluations to validate employee skills and knowledge. Maintain comprehensive training records, certification tracking, and performance documentation to support regulatory compliance and career development planning.

Training Technology Integration Implement training technologies including learning management systems, simulation software, and digital learning platforms to enhance training effectiveness. Evaluate new training tools and methodologies while managing technology integration and user adoption across training programs.

Stakeholder Collaboration Work closely with operations managers, engineering teams, and HR personnel to align training programs with business objectives and operational requirements. Coordinate with facility leadership to ensure training supports operational excellence and employee development goals.

Required Qualifications

Education and Experience Bachelor's degree in Engineering, Education, or related technical field with 4+ years of experience in technical training, data center operations, or facilities management. Professional training certifications (CPTD, ATD) or data center credentials (DCCA, EPI) strongly preferred.

Technical Knowledge Solid understanding of data center infrastructure, electrical systems, HVAC technologies, and safety protocols. Experience with training program development, adult learning principles, and various instructional methods including classroom, online, and hands-on training delivery.

Management and Communication Skills Proven leadership experience managing training teams and coordinating complex training initiatives. Strong presentation and communication abilities with the capacity to translate technical concepts into effective training materials for diverse learning styles and experience levels.

Organizational Skills Excellent project management and organizational capabilities for managing multiple training programs, tracking compliance requirements, and maintaining detailed documentation. Proficiency with training management systems and Microsoft Office applications for program administration and reporting.

This role provides the opportunity to directly impact operational excellence by building and maintaining the technical capabilities of data center teams while ensuring safe, reliable facility operations through effective training and development programs.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.