Staff Site Reliability - Data and Security

Our company is seeking a highly skilled Staff Site Reliability Engineer to join our team. We are a SaaS company specializing in securing large-scale systems. This role is a blend of software engineering and systems administration, where you'll be responsible for building and maintaining highly reliable, scalable, and secure infrastructure. You will be a key contributor, applying your expertise to automate manual processes and proactively solve complex problems before they become incidents, handling incidents, and includes on-call shifts.

*This position requires the ability to access U.S. National Security information. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

• Platform & Reliability: Design, build, and maintain the core infrastructure that underpins our security SaaS offerings, ensuring high availability, performance, and scalability. This includes building and operating the tooling for our Snowflake data systems.
• Automation: Develop robust automation using code to eliminate toil and ensure consistency across our environments. You'll be a key driver in automating everything from infrastructure provisioning to application deployment and incident response.
• Security & Compliance: Work closely with our security teams to embed a security-first mindset into all our processes and infrastructure. You will be responsible for ensuring that our systems and data platforms comply with industry standards.
• Incident Response: Participate in on-call rotations and serve as a primary responder for critical incidents, leading root cause analysis and implementing preventive measures to ensure issues don't recur.
• Collaboration: Partner with development, data science, and security teams to provide expert guidance on architectural decisions, best practices, and the implementation of new services.

• Strong Coding Skills: You are a developer at heart and are comfortable writing production-level code to solve complex operational challenges.
• Infrastructure as Code (IaC): Deep experience with Terraform for provisioning and managing cloud infrastructure and services.
• Continuous Delivery: Familiarity with modern CI/CD practices and tools, particularly Spinnaker, to automate and standardize our release pipelines.
• Containerization & Orchestration: Expertise in container technologies and hands-on experience managing large-scale, production-ready clusters with Kubernetes.
• Database Migrations: Experience with database schema management tools like Flyway for safely and reliably handling database changes.
• Data Systems: Direct experience with large-scale data systems, specifically with the Snowflake platform.
• AI/ML Experience (a plus): Experience or a strong interest in AI/ML, particularly how these technologies can be applied to improve reliability, security, and operational efficiency (e.g., AIOps, predictive analysis).
• Problem-Solving: Excellent analytical and problem-solving skills with a proactive approach to identifying and addressing potential issues.

This role requires in-person onboarding and travel to our San Francisco Office during the first week of employment.

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(P24513_3378164)