New

Field Service Engineer - Gulf Shores, AL area

Trident Maritime Systems-Heavy Equipment Group
paid time off, tuition reimbursement, 401(k)
United States, Alabama, Mobile
Feb 17, 2026
At Trident Maritime Systems - Heavy Equipment Group, we don't just build systems-we build careers. As a leader in the marine and defense industry, we're looking for innovative, forward-thinking professionals who are ready to take on complex challenges and deliver real-world solutions. We are seeking a Field Service Engineer who lives in the Gulf Shores area and/or are willing to travel globally (at least 60% or more) to customer sites as required. The Field Service Engineer will provide exceptional customer service in the areas of field rework, repair, installation, troubleshooting, start-up and retrofitting of Trident Maritime Systems - Heavy Equipment Group equipment. MAJOR DUTIES: Provide exceptional customer service as defined by the customer. Solicit aftermarket opportunities on behalf of Trident Maritime Systems- Heavy Equipment Group working closely with Program Managers. Determine root cause of field equipment failures and provide recommended corrective action to prevent reoccurrence. Coordinate actions required by other functional departments listed above to complete field warranty and service work in a timely manner. Perform most practical and economical rework and repairs to customer's satisfaction. Perform field warranty and field service installation, repair, and start-up at customer site. Assure the validity of customer warranty claims and determine responsibility. Provide electronic condition found reports and field reports, which serve as objective evidence of customer satisfaction. Other duties as assigned. QUALIFICATIONS: 5+ years "hands on" experience in mechanical, electrical and hydraulic systems preferably in the defense industry. Global Travel requires at least 60% travel or more to customer sites; short notice travel may be required. Good communication skills We offer a comprehensive benefits package that includes competitive medical, dental, and vision coverage, paid time off, 401(k) with company match, tuition reimbursement and additional perks designed to support your well-being and professional growth. Come join our winning Team!