General Description:
Under direction, performs interpreter service necessary to facilitate communication between OU Health physician, nursing and support staff and OUH patients and their family members.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Translates both written and verbal communication from English to a foreign language and a foreign language to English in order to provide needed information relating to patient admitting/financial counseling, patient health conditions/symptoms, health care education information, treatment plan and discharge instructions
Gathers medical history and demographic information from non-English speaking patient and/or family members, in consultation with health care provider
Provides guidance and counsel regarding routine and complex clinic and in-patient procedures and practices, using patient's native language
Provides information to non-English speaking patients and family members regarding appropriate parking, availability of overnight accommodations, cafeteria services, etc.
Assists in the preparation of printed material and informational signage for non-English speaking clients covering a variety of topics related to hospital/clinic services, chaplain services, and social work services
General Responsibilities:
Minimum Qualifications:
Education: High School Diploma or GED required.
Experience: 0-3 years of experience required. Bi-lingual in one or more of the following languages as a first or second language: Spanish, Vietnamese, German, etc.
License(s)/Certification(s)/Registration(s) Required: None.
Knowledge, Skills and Abilities:
Knowledge of another culture as it relates to health care issues based on patient's age and sex. Knowledge of OUH policies and procedures regarding in-patient and out-patient processes. Knowledge of the translation of English medical terminology. Ability to use effective communication techniques when dealing with cultural, educational and social-economic considerations. Skill in the use of and understanding of subtle nuances associated with the foreign language. Skill in establishing effective communication between two individuals who speak a different language. Ability to Analyze complex situations and to relay information without personal judgement in an understandable manner. Expressing words and thoughts in a clear and concise manner, and comprehending and explaining instruction on behalf of a health care provider.
OU Health
401(k)
Feb 17, 2026