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Care Continuum Director, Northeast

Smith & Nephew
$140,000 - $190,000
parental leave, tuition reimbursement, 401(k)
United States, Tennessee, Memphis
1450 East Brooks Road (Show on map)
Feb 17, 2026
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
As a Care Continuum Director for our Negative Pressure Wound Therapy portfolio, you will be at the forefront of shaping how patients transition across the care continuum. In this remote role, based anywhere in the United States, you will lead strategy and execution with national post acute providers and major Integrated Delivery Networks, driving commercial access, contract wins and sustainable growth for Smith+Nephew.
What will you be doing?
  • Providing commercial leadership for the Smith+Nephew NPWT portfolio across the care continuum, with a focus on transitions of care and commercial access in national and large regional post acute accounts and major IDNs
  • Leading and coordinating cross functional teams across Sales, Marketing, Clinical and Key Accounts to deliver post acute and care continuum strategies that support major IDN conversions and drive new revenue
  • Owning key relationships with post acute providers such as home health agencies, managed wound care centers, long term care organizations, travelling physician groups, med surg and DME distributors, case management and home health societies and commercial health plans
  • Developing and executing systematic account plans for national and large regional post acute customers and large IDNs, including pipeline development linked to associated acute care facilities
  • Building execution plans for facility evaluations and conversions, coordinating cross organizational partners and setting referral strategies that support S+N converted acute business
  • Reviewing account buying trends and opportunities using financial models to recommend, execute and manage pricing strategies, contracts and formulary positions
  • Creating and managing value add programs, and pioneering innovative contracting and partnership models that deepen customer relationships and drive long term profitable growth
  • Partnering with internal stakeholders to align on IDN and strategic partner priorities, ensuring that sales, marketing and clinical initiatives are integrated and focused on continuum of care outcomes
  • Traveling approximately 50 to 75 percent of the time to engage customers, support conversions and build strategic relationships
What will you need to be successful?
  • BA or BS degree required
  • Five to seven or more years of medical sales experience, preferably within NPWT or related advanced wound care
  • Experience in sales leadership or sales management preferred, ideally including Executive Sales Representative level experience
  • Proven success engaging and selling to executives, including C suite, purchasing, case management and other senior stakeholders
  • Documented proficiency in contract and formulary negotiations, with regional or national contracting experience highly desirable
  • Strong verbal and written communication skills, with a track record of consistent sales achievement and strategic account success
  • Proficiency with the Challenger sales model or a comparable consultative selling approach
  • Strong analytical skills and strategic thinking capability, including comfort using financial models and data to shape pricing, programs and proposals
  • Ability and willingness to travel 50 to 75 percent of the time, and to complete all required credentialing to access healthcare facilities
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Sales/Commission-based roles: The anticipated base compensation range for this position is $140,000 - $190,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base compensation, this position is eligible for sales commission and incentives based on set targets. The commission earned will depend on the candidate's performance in the role. We provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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