New

Collection Specialist

Hydro Extrusion USA, LLC
life insurance, parental leave

Feb 16, 2026
Collection Specialist Location: Moon Township, PA, US, 15108 Career area: Finance & Accounting Department: Credit NA Job Type: Permanent Apply by: Position will be posted until filled Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Plans with Company Match/Contributions Education Assistance Bonus Plan Eligibility Parental Leave Job Summary: The Collection Specialist is responsible for managing and collecting overdue accounts, ensuring timely payments, and maintaining strong customer relationships while minimizing financial risks. The ideal candidate will have excellent communication skills, attention to detail and the ability to resolve issues effectively and professionally. This position reports to the Credit Manager. What you will be doing Contact customers with overdue accounts via phone or email to collect outstanding payments. Negotiate payment plans and resolve disputes or issues related to outstanding balances. Maintain accurate records of all communications and transactions in the system. Monitor aging reports to identify accounts requiring follow-up and prioritize collection efforts. Collaborate with internal departments including Sales, Customer Service, and Finance to ensure efficient account resolution. Resolve billing issues and work with customers to ensure timely and accurate payment arrangements. Process and monitor payment plans for customers who need assistance with managing outstanding debts. Ensure compliance with legal regulations and company policies regarding debt collection. Review accounts with credit balances to determine whether refunds are required. What will make you successful? Required Education/Experience: High School Diploma or GED equivalent. Minimum three (3) years of experience in collections or related field. Preferred Skills/Qualifications: Bachelor's degree in finance, Accounting, or related field. Proficiency with Microsoft Office Suite and experience with financial software systems such as Oracle, EP21, S4HANA, PPC, and AS400. Experience in credit collections or accounts receivable management. Strong written and verbal communication skills. Detail-oriented with strong organizational and problem-solving abilities. Ability to handle sensitive information professionally and with confidentiality. Knowledge of relevant debt collection laws and regulations. Strong negotiation skills and a customer-oriented approach. Bi-lingual skills are a plus. Equal opportunities Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us. If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at recruiting.north.america@hydro.com Possible work locations Why Hydro? Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future. Why Hydro? Are you looking to make a real impact? For over a century, our people have been the driving force in solving some of the world's most pressing issues - and we hope you'll join us in solving the next century's. Whether you're working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future. A job where you make a difference A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations. A job where you make a difference A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations. A job where you make a difference A key part of succeeding in this mission involves encouraging a collegial environment where our differences are acknowledged as our greatest competitive advantage. Your diverse perspective makes us stronger. Our global diversity, inclusion and belonging program enables us to cultivate a high-performing and inclusive workplace where everyone feels valued. Your career journey is unique. We strive to provide you with the support needed to achieve your full potential. With our global reach, inclusive culture, and cutting-edge technology you'll have the opportunity to build a career that aligns with your strengths and passions. Join our global community of over 30,000 people with a presence in 40 countries and united by the values of Care, Courage and Collaboration. At Hydro, you have the chance to make a difference in the industries that matter. Explore our world and the heart of our operations.