Behavioral Health Professional 1

Position Title: Behavioral Health Professional 1

Work Location: Remote - Oklahoma

Assignment Duration: 9 months (Possibility to extend or convert)

Work Schedule: M-F 8-5 OT possible, but not required

Work Arrangement: Remote

Position Summary:

Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls. Uses established protocols and independent professional judgment. Documents assessment, plans, interventions and results.

Background & Context:

This role supports the Quality of Care team by reviewing behavioral health concerns to meet state requirements and reduce volume on Medical Directors.

Key Responsibilities:

* Answer incoming telephone calls and triage behavioral health need

* Document calls and actions using standard computer software application

* Provide resource and education to non-licensed behavioral health staff

* Schedule and make follow up calls to provide care facilitation

* Promote recovery concepts and inspire hope

* Work with other internal and external agency personnel to meet callers' needs

* Provide professional assessments, interventions within scope of relevant licensure

* Provide information and behavioral health education to callers

* Performs other duties as assigned

* Complies with all policies and standards

Qualification & Experience:

* Bachelor's degree or equivalent experience. Master's degree preferred.

* 1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.

* Strong computer skills required, including experience with Microsoft Office and/or data entry systems.

* Must possess and demonstrate strong abilities in data entry, typing, call documentation.

* Experience in telephonic counseling and/or managed care setting preferred.

* Must have one of the following: Licensed Professional Counselor; Licensed Clinical Social Worker; Licensed Marriage and Family Therapist; Licensed Psychologist; Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor; Licensed Associate Substance Abuse Counselor; Licensed Masters Social Worker