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Benefits Coordinator

The People Concern
23.50 USD-28 USD
medical insurance, dental insurance, vision insurance, flexible benefit account, paid holidays, sick time, 403(b)
United States, California, Los Angeles
2116 Arlington Avenue (Show on map)
Feb 16, 2026
Title: Benefits Coordinator
Department: Human Resources
Reports to: Manager, Compensation and Benefits
Status: Non-Exempt
Location: Arlington Administration Building, 100% Onsite
Schedule: Monday - Friday, 8:00am - 5:00pm


SUMMARY Working under the dual supervision of the Manager of Compensation and Benefits, the Benefits Coordinator is responsible for day-to-day transactional, administrative, and clerical benefits and compliance functions, as well as providing exceptional customer service to all agency employees.


ESSENTIAL DUTIES AND RESPONSIBILITIES
1.Running reports, auditing files, updating Dayforce system, Data Entry:
a. Enter and update new employee information and status changes in HR databases, spreadsheets, and forms
b. Enter and update new employee benefits elections in carrier systems as needed
c. Ensure correct employee payroll deduction amounts are entered/updated in payroll system
d. Create and process HR-related reports within HRIS, benefit carriers and other systems
2. Clerical:
a. Scan and documents into appropriate employee files and folders; make photocopies, fax documents, and perform other clerical functions
b. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
c. Create and maintain employee benefit files in electronic personnel file system and other systems as appropriate
d. Assist with processing invoices, backing up reception desk, presenting NEO in person, presenting other trainings and benefits updates in person and on zoom.
e. Assist with annual open enrollment and new hire processes and ensure new enrollments and benefit changes are completed within deadlines
f. Serves in pool of back-up for receptionist, NEO coverage, and other fill-in needs, as needed
3. Coordinate and conduct portions of new employee orientation on an as-needed rotating basis along with other Human Resources team members


QUALIFICATIONS
1. High School diploma or GED and minimum four years' relevant work experience required. Bachelors Degree highly preferred.
2. Minimum one year's experience with specific, focused online benefits administration systems/HRIS required. 3 years preferred.
3. Excellent data entry skills required for efficiency and accuracy
4. Strong customer service orientation required; must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others
5. Must be able to maintain confidentiality and appropriately handle sensitive information
6. Strong attention to detail required to produce thorough, accurate and high-quality work
7. Must be able to manage multiple tasks and responsibilities, and meet deadlines
8. Excellent written and verbal communication skills necessary
9. Advanced proficiency in MS Office (Word, Outlook, Excel) required
10. Bilingual Spanish is a plus


WORK ENVIRONMENT
1. Primarily indoor office environment
2. Regularly required to sit, stand, bend and occasionally lift or carry up to 25 pounds
3. May necessitate working in busy and loud environments
4. May be exposed to elements like cold, heat, dust, noise, and odor
5. May need to bend, stoop, twist, and sit throughout the day
6. Required to have a valid drivers license, and personal vehicle for travel to various sites for presentations as needed on regular occasion.

EXPECTED BEHAVIORS OF ALL STAFF



  1. Act as a role model
  2. Demonstrate a sense of responsibility
  3. Continuously learn and improve
  4. Acknowledge your own areas of improvement
  5. Hear and provide honest, specific and direct feedback
  6. Create an environment where everyone is welcomed valued and respected
  7. Collaborate



Equal Opportunity Employer


The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.


About the People Concern


The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.


Benefits & Perks



  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement Planning (403b) & Matching
  • Paid Holidays
  • Paid Vacation Days
  • Paid Sick Days
  • Employee Assistance Plans (EAP)
  • TELUS Health
  • Flexible Spending Account (FSA)
  • Basic Life / Accidental Death & Dismemberment (AD&D)
  • Voluntary Short- and Long-Term Disability
  • Voluntary Pet Insurance
  • Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
  • The People Concern University & Certificates

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