Sr. Infrastructure Engineer - Distributed Hosting

Owens Corning's Global Information Services (GIS) provides a technology platform that supports the company's growing global business needs. The Sr. Infrastructure Engineer - Distributed Hosting is a key member of the Global Infrastructure & Operations (GIO) organization and is responsible for ensuring the performance, implementation, and engineering of hosting platforms and solutions. This role will focus on partnering across GIS, GIO, and with our operations partner to drive business value through execution and problem-solving.

This role focuses on engineering excellence, platform lifecycle management, and proactive improvement initiatives. The Sr. Infrastructure Engineer - Distributed Hosting will play a key role in maintaining platform integrity, supporting project delivery, and driving continuous improvement across enterprise hosting platforms. This includes Wintel server environments, VMWare platform, compute and storage hardware, use of automation and AI, and other related technologies and platforms. In addition, a comprehensive understanding of other operating systems used in hosting environments is essential to ensure versatile support and effective integration across diverse technology stacks.

Reports to: GIO Leader, Cloud & Hybrid Platforms

Span of Control: Individual contributor; third party vendor management

Knowing Our Businesses and their Strategies

• Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
• Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
• Understand how IT infrastructure and services are directly aligned with the company's strategic objectives by regularly engaging with vendors and key business stakeholders focused on distributed, enterprise, and cloud technologies and solutions

Executing Strategy

Platform Health & Lifecycle Management

• Monitor and assess the health, capacity, and performance of hosting platforms, proactively identifying opportunities for optimization and mitigating risks
• Provide advanced technical expertise throughout the lifecycle of Wintel servers, enterprise OS servers (e.g. Linux), VMware environments, and storage infrastructure-including patching, upgrades, and refresh strategies
• Collaborate with architecture and operations teams to design and implement enhancements that significantly improve reliability, efficiency, and supportability of hosting platforms
• Provide technical experience and perspective to the lifecycle management of hosting environments-including Wintel, Linux, VMware, and enterprise storage-ensuring state-of-the-art reliability and future scalability
• Help build and communicate advanced platform standards, guiding major upgrades, migrations, and remediation efforts for critical incidents
• Participate in the design and implementation of backup solutions along with disaster recovery and business continuity strategies for strategic hosting environments

Engineering & Optimization

• Establish and maintain engineering standards, templates, and automation for consistent platform deployment and configuration
• Evaluate and recommend advanced tools and technologies to further optimize hybrid hosting environments, working closely with the GIO Transformation Team
• Take ownership of complex incident resolution, performing root cause analysis and implementing robust, long-term corrective actions
• Mentor and provide technical guidance to junior engineers, offering support on advanced troubleshooting and industry best practices for platform management
• Lead small-to-medium scale projects and platform upgrades, ensuring minimal business disruption and clear communication with all stakeholders
• Integrate security controls and compliance requirements seamlessly into platform design and operations
• Develop automation scripts or workflows to streamline and improve efficiency for repetitive tasks
• Contribute to capacity planning and forecasting, recommending strategic infrastructure adjustments based on in-depth analysis of historical trends and future business projections
• Identify opportunities to leverage AI in partnership with the GIO Transformation Team

Project & Initiative Support

• Act as a technical lead and subject matter expert for infrastructure-related projects, programs, and initiatives
• Ensure new applications and services are onboarded efficiently and that hosting platforms are fully aligned with evolving business needs
• Participate actively in capacity planning and infrastructure design reviews, bringing a seasoned perspective to strategic discussions
• Oversee the effectiveness of third-party vendors and suppliers in both the delivery and execution of project work along with day-to-day management of the environment

Collaboration & Influence

• Work in close partnership with infrastructure operations, security, and application teams to ensure cohesive and reliable hybrid platform management
• Serve as a technical guide to architecture, operations, and security leaders on the strategic direction of hybrid hosting platforms
• Maintain up-to-date documentation of platform configurations, standards, and engineering decisions
• Contribute meaningfully to governance processes by reviewing proposed changes, assessing risks, and ensuring ongoing compliance with enterprise policies and standards.

Influencing in the Function

• Identify areas of waste and ideate and execute on aligned action plans to create productivity.
• Participate in special programs or projects that support the long-term strategic goals of the organization.
• Identify and lead opportunities to improve the effectiveness, value, and perception of the organization

Developing Talent

• Invest in personal growth and development, clearly focused on self-learning
• Provide guidance to early career engineers and offer technical mentoring as they progress in their professional development
• Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption

MINIMUM QUALIFICATION

• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• 10+ years of experience in hosting architecture, with a focus on enterprise-scale environments

EXPERIENCE, KNOWLEDGE, AND ABILITIES

• Proven track record of providing technical consultation and collaboration
• Understanding of Windows Server platforms, enterprise OS platforms, VMware vSphere/ESXi, and enterprise compute and storage systems
• Familiarity with engineering and deploying backup technologies along with implementing robust disaster recovery (DR) and business continuity (BC) processes and procedures
• Experience with infrastructure monitoring, capacity planning, and performance tuning
• Knowledge of datacenter environment solutions required for the design, deployment, health and support of the infrastructure and application ecosystem (power, cooling, fire, connectivity, security, etc.)
• Familiarity with automation tools and scripting for infrastructure management (e.g., PowerShell, Ansible)
• Understanding of Artificial Intelligence and its efficient usage in infrastructure environments
• Strong analytical and problem-solving skills with a proactive mindset
• Effective communication and collaboration across technical and business teams
• Ability to manage priorities and contribute to multiple initiatives in a dynamic environment
• Experience working and managing relationships with suppliers, vendors, and partners to drive positive outcomes
• Experience interacting at multiple levels of an organization with a specific focus on delivering results and strong communication skills
• Experienced with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
• Demonstrate the ability to be a self-starter with a sense of curiosity and desire to continuously learn and grow

• Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results
• Ability to travel domestically or internationally as required (10-20%)

About Owens Corning

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com.

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.