Resident Hall Manager at Johnson Hall, UMKC Student Affairs

UMKC Residential Life in the Division of Student Affairs

Job Description

At UMKC, Student Affairs is dedicated to fostering intentional student experiences and empowering every student to achieve their fullest potential through co-curricular programs, support services, and resources that build success, well-being, and a strong sense of belonging. As a Residential Hall Manager on the Volker campus, you'll bring that mission to life by cultivating an inclusive, engaged, and caring residential community.

Role Overview

The Residential Hall Manager is a live-on professional who supervises and coordinates the daily operations of a residential facility and a master-leased property. You will lead student staff, guide community standards, respond to student needs and crises, and drive educational programming that supports learning, engagement, and belonging.

Characteristic Duties

• Lead and develop a high performing team comprised of nine (9) student staff and one (1) Graduate Professional Assistant.
• Facilitate learning initiatives in the facilities to ensure residential areas are conducive for high academic achievement.
• Interact, counsel, and advise students and the student government council.
• In collaboration with the graduate Desk Manager, coordinate approximately 20 welcome desk student employees, scheduling, and time approval.
• Oversee keys, work order satisfaction, and cleaning coordination to maintain a safe, welcoming environment.
• Uphold community standards by interpreting, explaining, and enforcing departmental guidelines and University policies.
• Partner closely with Human Resources when issues involve employee conduct, policy interpretation, or elevated personnel concerns, ensuring consistency, fairness, and alignment with University procedures.
• Provide crisis management support and intervention, which may be required on weekends, at night, etc.
• Serve on an on-call duty rotation.
• Respond to additional emergency situations as necessary, in coordination with UMKC Police when needed.
• Coordinate and prepare administrative reports.
• Participate in departmental, divisional, and University committees, fostering collaboration.

Reporting Structure

• Reports to: Associate Director of Residential Life
• Supervises: Student staff and graduate staff

Monday-Friday, 8:00 a.m.-5:00 p.m., with regular evening and weekend responsibilities to support programs, community needs, and duty coverage.

A bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

A master's degree in counseling, higher education, student personnel social work, or related fields is preferred.

Experience living in a residence hall, including residence hall staff experience and/or working with summer conference programs.

The anticipated hiring range for this position has been established as $52,915.20 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 9E
University Title: RESIDENT HALL MANAGER

To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application materials must include an updated resume or CV, and cover letter.

For best consideration submit application materials by 3/15/2026. Applications will continue to be accepted and reviewed until filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Live-on package: Room and board valued at $18,679.05, with utilities included

This is a live-on position designed to enhance your connection to the community you lead and support. The Resident Hall Manager must reside on-campus throughout the term of their appointment.

As a Residential Hall Manager living on UMKC's Volker Campus, you'll enjoy a central, walkable location just steps from the Country Club Plaza, offering easy access to shops, dining, trails, and green spaces. You'll be part of a vibrant on-campus community with convenient access to campus amenities, student events, and popular dining options like Chick-fil-A, Einstein Bros., and Starbucks.

Plus, the newly expanded KC Streetcar Main Street Extension now runs directly to the Volker Campus, with its terminal stop located right at UMKC's front door - making it easy and free to explore Kansas City, commute sustainably, and connect to destinations from the River Market to the Plaza.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.