Business Intern

Key Responsibilities:

• Customer Service Support: Assist members with general inquiries, account management, and banking transactions under the guidance of senior staff.
• Loan Processing: Support the loan department by helping prepare documentation, reviewing applications, and providing administrative assistance as needed.
• Data Entry & Reporting: Maintain accurate records in member databases, assist in preparing financial reports, and support audit preparations.
• Member Account Assistance: Assist in setting up new member accounts, processing changes to existing accounts, and ensuring compliance with credit union policies.
• Marketing, Special Projects & Outreach: Contribute to member outreach campaigns, including promotional materials, social media content, and event planning for financial literacy initiatives.
• Administrative Tasks: Support various departments with clerical duties, including filing, organizing, and other administrative tasks as needed.

Qualifications:

Education: Currently pursuing a degree in Business, Finance, Accounting, Economics, or related field.

Skills:

• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Detail-oriented with a strong ability to multitask.
• Basic understanding of financial products and services is a plus.

Experience: Previous internship or part-time experience in customer service, banking, or finance is a plus but not required.

Other:

• Ability to maintain confidentiality and handle sensitive financial data.
• Positive attitude with a willingness to learn.
• Flexible and adaptable in a fast-paced environment.