Clinic Administrator II - Family Medicine

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.

Classification: Exempt

Supervises Positions:

Manages, supervises, and coordinates all functions and activities related to the operations of physician practices, complex management responsibility (i.e., billing and collecting), and/or special projects, (i.e., practice start up), as directed by Administration. This is an experienced, moderate to high level practice management position with a comparable level of complexity. Practice scope is moderately complex for number of providers, staff and revenue with a larger geographical area and possible practices in 2 or more locations.

Education: 4 Year/Bachelor's Degree Preferred. Relevant work experience may be considered in lieu of degree.

Experience: 3 years of leadership experience required or degree. 1+ years of practice manager experience preferred. Refer to the Life Support Training Policy for additional details.

Licensure: N/A

Additional Skills/Requirements Required: Knowledge of health care administration and clinic philosophy and policies and operating procedures. Knowledge of fiscal management systems and techniques. Knowledge of human resource management practices including supervision and staff development. Knowledge of governmental regulations and reimbursement requirements. Knowledge of computer systems and applications. Skill in exercising initiative, judgment, problem-solving, decision making. Demonstrates strong leadership skills and develops and maintains skill in organizing work to achieve clinic goals and objectives. Ability to analyze and interpret complex data. Ability to research and prepare comprehensive reports. Ability to monitor quality control standards. Ability to communicate clearly.

Additional Skills/Requirements Preferred: N/A

Competencies

• Analysis: Analyzes processes and creates deliverables to provide information and recommendations for improvements.
  • Breaks down problems and issues into sub-components and assesses the costs, benefits, and risks of various options.
  • Is able to select and recommend the best solution based on a thorough examination of all considerations.
  • Is able to explain and justify actions in a systematic and logical fashion.
• Communication: Shares and receives information using clear oral, written, and interpersonal communication skills.
  • Demonstrates effective written and oral communication skills.
  • Actively listens, provides constructive feedback, and demonstrates respect for differing views.
  • Tailors communications to diverse audiences.
• Quality Improvement: Demonstrates involvement in the unit's annual and/or periodic assessment efforts, including efforts to improve the quality services.
  • Understands the value of innovation and quality improvement.
  • Improves processes and practices by identifying inefficiencies and redundancies.
  • Demonstrates efficiency and quality in one's own work.
• Customer Service: Builds relationships and maintains strategic partnerships with key internal and external stakeholders.
  • Understands the importance of quality service.
  • Is able to adjust and adapt service delivery to diverse customer needs and sensitivities.
  • Frequently suggests and implements changes to improve the quality of service.
• Financial Management: Manages tasks and resources within the department to achieve quality and meet budget requirements.
  • Ensures that financial and material resources are used effectively and efficiently.
  • Leverages resources to maximize utility and return on investment (ROI).
  • Implements measures to minimize theft, damage, or equipment breakdown.

The incumbent may be asked to perform additional duties as assigned.

Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

• May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes

• On call responsibilities as directed: Yes

• Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

The base compensation range for this role is $32.57 - $53.94 hourly.

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.