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Job Purpose: The primary role of the Technical Scholar will be in guiding our resellers through the TD SYNNEX ecosystem while providing presales design consultation specific to AI technologies. They will need to understand current technologies including modernized cloud, security, data center, and networking in order to provide product recommendations, create Bill of Materials, scope projects, and provide licensing information on products not supported by the existing Pre-Sales Sales Engineering team. The candidates must be students that are pursuing their degree in a technical field, working part time until they finish their degree. In addition to the primary support described, the Technical Scholars will also be involved in product demonstrations in our lab as well as projects with personal mentors to be assigned to them across various technical categories. These Tech Scholars may also work in team on specific AI projects. This role will also serve as entry point for potential hire upon graduation enhancing our candidate pool of college grads. These individuals may have up to 18 months of company knowledge and can be a fit for many different functional roles.
Responsibilities:
- Consult and advise customers and end-users, primarily at a technical level.
Design and configure appropriate technical solutions for customers focused on modern infrasrtructure and AI technologies. - Leverage internal groups including AI product management staff to optimize sales opportunities. Learn and keep up with the latest modern infrastructure AI technology, AI projects and products offered through TD SYNNEX.
- Clearly and accurately document AI customer calls in a JIRA tracking database
- Work in groups and help develop AI or similar Use cases, put them in practice and demo to Product teams, customers and vendors.
Knowledge, Skills and Experience:
- Entry Level (0 to 1 Years of relevant work experience)
- Some college required.
- 3 years - Hire in the begining of their Senior year to a Bachelors in one of the various AI type roles.
- Ability to work in a teams environment and may have different levels of expertise
- Have awareness of tools such as Python, containers, Git, Shell Scripting, LLM Solutions, Retrival Augmented Generation, Data Science project work, Panda, TensorFlow, Scikit-learn and CUDA
- Able to execute instructions and to request clarification when needed.
- Able to use common office equipment.
- Possesses strong data entry skills.
- Able to perform complex mathematical calculations.
- Able to demonstrate complex problem solving, critical thinking, and decision-making.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to converse and write effectively in English and other local / regional language.
- Able to create and conduct formal presentations.
- Able to interact effectively with high levels of management (managers & above.)
- Able to negotiate skillfully and promote/sell ideas persuasively.
- Understand, communicate, and collaborate effectively with people across various identities.
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to adjust readily to change and adapt as needed.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to maintain confidentiality of sensitive information.
- Able to effectively multi-task.
- Able to collaborate and build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn/adapt to new systems and technology.
- Able to use relevant computer systems and applications at a basic level.
- Able to use relevant computer systems and applications at an intermediate level.
- Able to use relevant computer systems and applications at an advanced level.
- Ability to stay aware and alert while performing work.
Working Conditions:
- Classroom environment.
- May be required to work in shifts (timing subject to business needs.)
- Professional, office environment.
- Remote / Work-from-home.
Key Skills Artificial Intelligence (AI)
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
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