WVU-Coordinator Quality Programs-Children's -86966

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, EXPERIENCE, AND/OR LICENSURE:

1. Bachelor's degree in business, Industrial Engineering, or healthcare-related field.

PREFERRED QUALIFICATIONS:
1. Master's degree in business, Industrial Engineering, or healthcare-related field.
2. Certified in a Project Management Program such as Lean/Six Sigma. CPHQ Certification.

CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Manage multiple projects throughout their life cycle.
2. Round and conduct observations as needed for continuous improvement initiatives.
3. Lead and/or participate in core meetings.
4. Coordinate and conduct data analyses from Vizient, Press Ganey, Tableau, EMR, and other data sources.
5. Provides technical support to performance improvement teams on the use of lean tools, coaching, and data analysis.
6. Serve as a resource for education and training regarding internal process improvement and family/patient experience.
7. Develops project approaches and prepares detailed work plans for completion of projects utilizing project charters.
8. Utilizes lean or other methodologies to analyze organizational systems and processes, to make recommendations for operational improvements, and to coordinate the implementation of changes.
9. Coordinates and supervises the work of process improvement teams.
10. Prepares and gives presentations to various levels of staff, management, senior leadership, etc at the organization.

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The work environment is a standard office environment.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information.

2. Ability to work well under high stress conditions.

3. Ability to work independently or cooperatively as a team member.

4. Ability to adapt to various workloads and assignments.

5. Ability to work with multi-disciplinary groups.

6. Must have reading and comprehension ability.

7. Must be able to type.

8. Possess good oral and written communication skills.

9. Ability to prioritize tasks.

10. Ability to work in a fast paced and rapidly changing environment.

11. Must be flexible.

12. Ability to sit for extended periods of time.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.