Business Manager

This is a remote position that will work EST hours (open to candidates who site in CST or EST time zones). It will start as a 4 month contract and could extend up to 18 months.

Join a dynamic and innovative professional services organization dedicated to empowering clients through cutting-edge solutions and strategic guidance. This organization is at the forefront of delivering industry-leading services, helping businesses optimize their operations and achieve their goals. As a valued partner with Aquent, you'll contribute to a mission-driven environment where your expertise directly impacts client success and drives significant business outcomes.

Are you a seasoned operational leader with a passion for driving efficiency and strategic impact? We are seeking a highly motivated individual to step into a pivotal role that will shape the operational rhythm and strategic direction of our professional services team. This is an extraordinary opportunity to leverage your business acumen and organizational prowess to influence delivery operations across diverse segments, gain strategic visibility within leadership forums, and lead critical process enhancements. Your contributions will be instrumental in ensuring seamless business execution and fostering a culture of continuous improvement, making a tangible difference in how we serve our clients and achieve our objectives.

Your Impact

In this role, you will be the linchpin for operational excellence, orchestrating critical business rhythms and providing strategic support to leadership. You will drive accountability, optimize processes, and ensure that our professional services delivery is efficient, effective, and aligned with overarching business goals. This position offers significant opportunities for leadership exposure and career growth, allowing you to evolve beyond tactical execution into strategic enablement.

Key Responsibilities

• Orchestrate Business Rhythms: Manage and facilitate the rhythm of business (ROB), including scheduling, content preparation, and stakeholder coordination for weekly, monthly, and ad-hoc meetings.
• Drive Operational Excellence: Review delivery health metrics, identify areas for improvement, and recommend process enhancements to optimize efficiency and effectiveness.
• Strategic Support & Reporting: Prepare compelling content and presentations for stakeholders and leadership forums, ensuring timely submissions and accurate data representation.
• Data Analysis & Integrity: Support data review processes, confirming accuracy, investigating gaps, and collaborating with content owners to resolve discrepancies.
• Cross-Functional Collaboration: Coordinate stakeholders across multiple regions and business units to ensure alignment and successful execution of initiatives.
• Process Optimization: Lead reporting enhancements and optimize cross-functional workflows, contributing to continuous improvement efforts.
• Strategic Initiatives: Handle escalations, enable strategic initiatives, and occasionally present in leadership forums, providing valuable insights and support.
• Budget & Strategy Management: Contribute to the annual budget process and support the management of corporate strategy initiatives by driving accountability and facilitating communications.
• Culture & Communications: Build trust, encourage collaboration, and contribute to a positive team culture by supporting organizational health initiatives and executing internal communications strategies.

Must-Have Qualifications

• 8-15 years of overall experience in business management, program coordination, or operations.
• Minimum 8 years of experience supporting Rhythm of Business (ROB) processes.
• Minimum 8 years of experience reviewing and analyzing data using tools like Excel and PowerBI.
• Minimum 8 years of experience in business management, working directly with high-level stakeholders.
• Strong background in managing corporate strategy initiatives and driving accountability.

Nice-to-Have Qualifications

• Previous experience in consulting or professional services.
• Experience supporting IT companies or IT functions.
• Experience with financial data analysis.
• Exceptional business acumen and strong communication skills with high-level stakeholders.
• Demonstrated ability to collaborate effectively and follow through on commitments.
• Proficiency in reporting tools and advanced data analysis techniques.
• Highly organized, adaptable, comfortable with ambiguity, and capable of strategic thinking and consultative engagement.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.