Security Officer - Tech Site - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tech Site - Front Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a fast-paced tech and media location, you will welcome employees and guests, support access control and badge procedures, answer phones, and coordinate visitor check-in and deliveries. You will stay visible at the entry point, help to deter security-related incidents, and document concerns with clear communication. Bring agility, reliability, innovation, teamwork, and integrity to a people-first culture.

Position Type: Part Time

Pay Rate: $20.57 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk of a tech, media, and/or telecom location by following Allied Universal security-related procedures and site-specific policies, and assisting with emergency response activities when appropriate.
• Control access to the facility by greeting visitors, verifying identification and/or appointments, issuing visitor credentials per site policy, and directing guests to appropriate contacts or areas.
• Monitor alarms, cameras, and other security-related systems from the reception area; document unusual activity and report concerns to site leadership and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including calling for additional support and coordinating communications with client personnel as needed.
• Complete required reports and logs such as visitor activity, incident reports, and shift handoff notes; maintain an orderly reception area and support administrative security-related tasks as assigned.

Minimum Requirements:

• Have 1+ years of Security Experience.
• Customer Service Experience is preferred.
• Loss Prevention is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.